* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. [CALL TO ORDER] [00:00:03] THE JANUARY 13TH, 2024 MEETING OF THE PETALUMA TRANSIT ADVISORY COMMITTEE IS CALLED TO ORDER. IT IS 4:06 PM UH, COULD WE HAVE ROLL CALL PLEASE? ABRAMS? HERE. ALDEN? HERE. COLE ROSS? HERE. HEEL HERE. KAGEN. QUINT. HERE. POST. OKAY. HERE. FIRST [GENERAL PUBLIC COMMENT] OFF, ON TODAY'S AGENDA IS PUBLIC COMMENT. UH, WE HAVE A COMMENT FROM COMMITTEE MEMBER GAIL ABRAMS. IT WAS SUBMITTED IN WRITING, SO IT IS PART OF THE DOCUMENT YOU RECEIVED. GAIL, DO YOU HAVE ANY MS. ABRAMS, EXCUSE ME? DO YOU HAVE ANY ADDITIONS? YOU WANNA MAKE UPDATES? OKAY. UM, I MADE THESE COMMENTS IN MARCH, BUT I SUBMITTED THE PHOTOS TOO LATE TO BE INCLUDED. AND, UH, A PICTURE'S WORTH A THOUSAND WORDS THAT PARTICULARLY, UH, IN THIS CASE. SO, I DON'T KNOW IF YOU HAD A CHANCE TO, TO LOOK AT THE PHOTOS FOR THE VIEW. UH, MISS ABRAM, SORRY TO INTERRUPT. I DON'T THINK WE CAN HEAR YOU. THERE YOU GO, . OKAY. NOW WE HAVE PHOTOS TO GO WITH THE WORDS THAT I SHARED WITH YOU IN MARCH. I DON'T KNOW IF IT'S POSSIBLE TO SHARE THE PHOTOS ONLINE FOR OUR VIEW, OUR HOME VIEWERS, UM, I DON'T HAVE THEM PULLED UP RIGHT NOW AT THE MOMENT. SORRY, WERE THEY IN THE PACKET? ARE YOU ABLE TO SHARE THEM? THEY'RE IN THE PACKET, SO OKAY. PUT 'EM ON SAME PICTURE. OKAY. ARE YOU ABLE TO PULL 'EM UP? YOU HAVE. I'M NOT IN THIS. ALL RIGHT. UM, YES, BUT I'LL NEED A MINUTE. OKAY. SORRY, I DON'T HAVE THE ABILITY RIGHT NOW. WELL, YOU CAN COME BACK TO ME THEN. GREAT. OKAY. MAYBE WE CAN REVISIT IT DURING A COMMITTEE COMMENT. HOW'S THAT SOUND? THAT'D THAT THAT OKAY. THAT SOUNDS FINE, BECAUSE I DID WANT TO COMMENT ON WHAT, ON WHAT HER COMMENTS WERE. I THINK THERE ARE SOME SOLUTIONS, AT LEAST SOME POSSIBILITIES WE SHOULD BE TALKING ABOUT. SO THANK YOU. [PRESENTATIONS] OKAY. THAT TAKES US ONTO OUR PRESENTATION, UH, THE INTEGRATED TRANSIT PLAN THROUGH SCTA, MR. TRANSIT MANAGER. I UNDERSTAND YOU ARE GOING TO HEAD OFF THIS PRESENTATION. I'LL BE INTROING IT. MR. CHAIRMAN, YOU'LL, YOU'LL KICK IT OFF, IS WHAT I SHOULD HAVE SAID. YEAH, KICK IT OFF. . UH, GOOD AFTERNOON. UH, WELCOME MEMBERS OF THE PUBLIC, MEMBERS OF THE, UH, COMMITTEE. THANKS FOR JOINING US AGAIN. SO THIS ITEM, WE'RE EXCITED TO GIVE YOU AN UPDATE ON SOME COLLABORATION WORK THAT WE'VE BEEN DOING, AND THIS IS A CONTINUED EVALUATION OF A LOT OF THE WORK WE'VE BEEN DOING THAT STARTED WITH THE TR TIES TRANSIT INTEGRATION EFFICIENCY STUDY THAT WE'VE BEEN DOING WITH SONOMA COUNTY AND SEVERAL NEARBY TRANSIT OPERATORS, AND NOW EVOLVING INTO FUTURE PHASES, WHICH, UM, DANA IS GONNA TALK ABOUT A BIT MORE. SO THAT I'D LIKE TO PASS IT OFF TO DANA, TREY WITH SCJ. GOOD AFTERNOON COMMITTEE MEMBERS. UH, MY NAME IS DANA TREY. I'M WITH THE SONOMA COUNTY TRANSPORTATION AUTHORITY. AND, UM, WELL, JARED IS PULLING UP A FEW SLIDES. I'LL JUST, UH, GIVE YOU A LITTLE BACKGROUND. SO TODAY I'M GONNA PROVIDE A BRIEF BACKGROUND ON TRANSIT INTEGRATION, UH, BETWEEN, UH, VARIOUS TRANSIT OPERATORS AND WORK BEING DONE IN THIS AREA, UM, BEFORE PASSING IT OFF TO OUR CONSULTANTS ON THE INTEGRATED TRANSIT SERVICE PLAN, WHO ARE WITH US ON THE, UM, ONLINE. SO THE SONOMA COUNTY TRANSPORTATION AUTHORITY REGULARLY CONVENES TRANSIT AGENCIES, UM, IN AND SERVING SONOMA COUNTY TO COORDINATE ON VARIOUS DIFFERENT ASPECTS OF TRANSIT OPERATIONS. AND OVER THE LAST FIVE OR SO YEARS, WE'VE KINDA EXPANDED OUR ROLE IN TRANSIT COORDINATION, INCLUDING OBTAINING A GRANT FROM THE METROPOLITAN TRANSPORTATION COMMISSION TO IMPLEMENT VARIOUS ASPECTS OF INTEGRATION AMONG THE TRANSIT AGENCIES, INCLUDING THE INTEGRATED TRANSIT SERVICE PLAN. THAT'S THE TOPIC. UM, BEFORE YOU TODAY, MY APOLOGIES. WE'RE TRYING TO PULL THE PRESENTATION HERE. JUST A MINUTE. ALRIGHT, UM, I COULD KEEP GOING AND THEN WE COULD JUST JUMP TO THE SLIDE. I'M ON , IF THAT'S ALL RIGHT WHEN WE GET THERE. UH, SO THERE'S BEEN A LONG HISTORY OF INTEGRATING, UM, TRANSIT OPERATIONS IN 2012. UH, MTC COMPLETED THE TRANSIT SUSTAINABILITY PROJECT, WHICH INCLUDED RECOMMENDATIONS FOR OPERATORS IN SONOMA COUNTY TO PURSUE FUNCTIONAL AND INSTITUTIONAL CONSOLIDATION. AND THEN IN 2019, SETA IN COLLABORATION WITH PETALUMA TRANSIT, SONOMA COUNTY TRANSIT, AND SANTA ROSA CITY BUS, UM, AS WELL AS MTC COMPLETED THE TRANSIT INTEGRATION AND EFFICIENCY STUDY OR TIES, UM, THAT JARED JUST MENTIONED. AND THAT WAS TO IDENTIFY ACTIONS THAT THROUGH COLLABORATION AMONG THE THREE LOCAL OPERATORS, WOULD IMPROVE THE RIDER EXPERIENCE, INCREASE EFFICIENCY [00:05:01] OF DELIVERING HIGH QUALITY SERVICE, AND REDUCE OPERATING AND CAPITAL COSTS TO ENABLE IMPROVED SERVICE. AND THEN IN 2020, UM, IN RESPONSE TO PANDEMIC RELATED CHALLENGES FOR TRANSIT THROUGHOUT THE BAY AREA, MTC CREATED A BLUE RIBBON AND TRANSIT TASK FORCE TO RECOGNIZE CRITICAL RECOVERY ISSUES FACING PUBLIC TRANSIT THROUGHOUT THE BAY AREA TO ADVANCE EQUITY, IDENTIFY ACTIONS TO IMPLEMENT NETWORK MANAGEMENT AND GOVERNANCE REFORMS, AND TO ADVANCE TRANSIT INITIATIVES AND INTEGRATE REFORMS. THE BLUE RIBBON TASK FORCE OVERSAW THE DEVELOPMENT OF THE BAY AREA TRANSIT TRANSFORMATION ACTION PLAN. AND THIS PLAN INCLUDED A PROBLEM STATEMENT FOCUSED ON THE UNIQUE POLICIES, PROCEDURES, AND PRACTICES OF THE 27 DIFFERENT TRANSIT AGENCIES, UH, WITHIN THE BAY AREA, AND, UH, NEED FOR BETTER CUSTOMER SERVICE, CUSTOMER SUPPORT FOR INTER-AGENCY TRAVEL. UM, GOALS AND ACTIONS WERE IDENTIFIED IN THIS PLAN AROUND FARES AND FAIR PAYMENT, UM, CUSTOMER INFORMATION, TRANSIT NETWORK ACCESSIBILITY AND FUNDING. I'M JUST GONNA PAUSE YOU FOR A MOMENT. OKAY. BECAUSE I'M GONNA TRY TO JOIN THE ZOOM AND I DON'T WANT IT TO SCRIPT THE AUDIO. AND THEN IF YOU COULD JUMP TO SLIDE FOUR, UM, WHEN YOU GET THERE, GREAT. UM, GO BACK ONE OR, SORRY, UH, RECORDING IN PROGRESS. THAT'S GREAT. THAT'S GREAT. ALRIGHT. UH, THIS IS GREAT . UM, SO THESE ARE THE, THE DIFFERENT AREAS THAT I JUST MENTIONED, UM, IN THE, THE TRANSIT TRANSFORMATION ACTION PLAN. UM, AND WE CAN ACTUALLY GO TO THE NEXT SLIDE. UM, MTC DEVELOPED A REGIONAL NETWORK MANAGER TEAM AND STRUCTURED TO IMPLEMENT THE TRANSIT TRANSFORMATION ACTION PLAN. AND THE REGIONAL NETWORK MANAGER LOOKS AT THE ENTIRE TRANSIT SYSTEM TO IDENTIFY WAYS TO IMPROVE THE NETWORK AND RIDER EXPERIENCE. THERE ARE THREE DIFFERENT ADVISORY BODIES FOR THIS EFFORT AND DOZENS OF RECURRING MEETINGS TO COORDINATE WITH TRANSIT OPERATORS ON VARIOUS TOPICS TO, UM, IMPLEMENT THE PLAN. UH, WE'VE USED OUR, THE TRANSIT TECHNICAL ADVISORY COMMITTEE AT SETA TO COORDINATE ON COVERAGE OF THESE MEETINGS BETWEEN STAFF IN SONOMA AND MARIN COUNTY, UM, TO REPORT OUT TO THE GROUP. UH, NEXT SLIDE, PLEASE. UM, SO SEVERAL EFFORTS ARE, UH, CURRENTLY UNDERWAY, AND SOME OF THIS WORK IS REFERRED TO IN THE INTEGRATED TRANSIT SERVICE PLAN. UM, AND WE ARE WORKING WITH MTC TO ON AN ONGOING BASIS TO CONFIRM, UM, ROLES AND RESPONSIBILITIES AND THE THINGS THAT THEY'RE LEADING. UM, SO SINCE THE TRANSIT INTEGRATION EFFICIENCY STUDY WAS DEVELOPED IN 2019, A LOT OF PROGRESS HAS BEEN MADE ON IMPLEMENTATION. THIS SLIDE LISTS SEVERAL SUCCESSES IN SERVICE PLANNING, INCLUDING THE PLAN THAT'S, UH, BEFORE YOU TODAY, UH, WHICH WILL BE PRESENTED ON SHORTLY. UM, MANY DIFFERENT AREAS AROUND CUSTOMER SERVICE COORDINATION, FAIR PROGRAM INTEGRATION, AND MARKETING AND PUBLIC INFORMATION. UH, NEXT SLIDE. UM, THERE'S ANOTHER ONGOING EFFORT THAT BEGAN LAST FALL WITH THE TRANSIT AGENCIES IN SNOWMAN MARIN COUNTIES, THE TRANSPORTATION AUTHORITY OF MARIN AND SCTA, AS WELL AS MTC. UM, ALL THESE ENTITIES CONVENED TO DISCUSS THE GOLDEN GATE BRIDGE AND HIGHWAY DISTRICT'S STRATEGIC PLANNING INITIATIVE. AND THOSE DISCUSSIONS FORMED THE MARIN SONOMA COORDINATED TRANSIT SERVICE ANALYSIS, UM, WHICH IS A MARIN AND SONOMA COUNTY EFFORT. UH, CHANGES IN TRAVEL PATTERNS REGIONALLY FUNDING AND CURRENT PLANNING EFFORTS PROMPTED RETHINKING OF SERVICE COORDINATION AND THE NEED TO COMPREHENSIVELY STEADY REGIONAL SERVICE ALONG THE HIGHWAY 1 0 1 CORRIDOR. THE AGENCIES AGREED TO DEVELOP A COMPREHENSIVE SUB-REGIONAL STRATEGIC OPERATIONS PLAN TO OPTIMIZE SERVICE ALONG THE 1 0 1 CORRIDOR. UH, THERE ARE MONTHLY GENERAL MANAGERS MEETINGS AND SUBCOMMITTEES, UM, HAVE BEEN FORMED TO ON DEVELOPMENT OF THE STUDY, THE PLANNING STUDY ON, UH, COORDINATION ON JOINT MARKETING OPPORTUNITIES AND ADDRESSING THE FINANCIAL SITUATION, THE GOALS OF THAT. THIS PLAN IS TO INFORM THE FUTURE REGIONAL SERVICE PLANNING ACTIVITIES IN COLLABORATION WITH LOCAL TRANSIT AND MAXIMIZE RIDER BENEFIT WITH THE RESOURCES THAT ARE AVAILABLE. UH, THAT PLAN IS EXPECTED TO BE COMPLETE AT THE END OF THIS CALENDAR YEAR. SO, UH, THE, THE MASCOTS PLAN IS REALLY, YOU KNOW, LOOKING MORE CLOSELY AT THE REGIONAL SERVICE ALONG THE 1 0 1 CORRIDOR, UM, INTEGRATED [00:10:01] TRANSIT SERVICE PLAN, UH, DOES LOOK AT REGIONAL SERVICE, BUT HAS MORE OF A LOCAL FOCUS, UH, WITH THE THREE LOCAL BUS BUS OPERATORS, UM, PETALUMA TRANSIT, SONOMA COUNTY TRANSIT, AND SANTA ROSA CITY BUS. UH, SO, UH, THESE VARIOUS ELEMENTS THAT ARE GOING ON REGIONALLY ARE, UH, WILL BE REFERENCED IN THE NEXT PRESENTATION. SO, I, UH, THANK YOU FOR, UH, HEARING A LITTLE BIT OF THAT BACKGROUND. AND I'D LIKE TO THEN PASS IT OFF TO TIM PAYNE WITH NELSON NYGARD, WHO'S BEEN OUR, UH, LEAD CONSULTANT ON THE PLAN. THANK YOU, DANA. UM, GOOD AFTERNOON EVERYONE. WILL SOMEBODY PLEASE WAVE AND MAKE SURE THEY CAN HEAR ME? CAN YOU HEAR ME? OKAY? GREAT. THANK YOU. IT'S A LITTLE DIFFICULT SOMETIMES BEING REMOTE IN A, IN A ROOM FACING A WHOLE PANEL OF PEOPLE AND LOOKING AT 'EM AND NOT KNOWING FOR SURE. ARE YOU REALLY HEARING ME? UH, UH, FIRST OF ALL, THANK YOU FOR YOUR TIME. UH, THIS AFTERNOON I WANT TO INTRODUCE, UH, MY COLLEAGUE, KYLE TANIGUCHI, WHO, UH, HELPED ME, UH, WITH THE HELP, UH, STAFF THIS PROJECT AND, UH, HAS A LOT OF KNOWLEDGE ABOUT, UH, WHAT WE'VE DONE. UH, GO AHEAD AND STEP TO THE NEXT SLIDE, PLEASE. UH, WHAT WE WANT TO DO TODAY IS JUST HIT SOME REALLY BROAD POINTS. THE, THE FINAL REPORT IS OVER 300 PAGES LONG. CLEARLY WE'RE NOT GOING TO DRAG YOU THROUGH EVERY LAST ONE. THERE ARE 26 RECOMMENDATIONS IN THE REPORT AND NUMEROUS OTHER, UM, ALTERNATIVES PRESENTED THAT, UH, REQUIRE A LOT OF TIME AND THOUGHT TO LOOK AT. SO, WE'RE GOING TO, AGAIN, HIT A FEW HIGH POINTS TODAY. I WOULD INVITE YOU TO, UH, FOLLOW THE LINKS AND GO TO THE, THE PLAN, UH, ONCE IT'S PUBLISHED ON SCTS WEBSITE, UH, BECAUSE THERE IS A TREMENDOUS AMOUNT OF CONTENT, UH, IN THE PLAN THAT WE JUST WON'T BE ABLE TO GET TO TODAY. UM, AN IMPORTANT PIECE THAT WE DO WANNA HIGHLIGHT THOUGH, IS THAT THERE IS, UH, A SUBSTANTIAL, UH, SURVEY EFFORT THAT WAS TAKEN, UH, IN SONOMA COUNTY AMONG, ESPECIALLY AMONG THE TRANSIT OPERATORS. WE WANNA REPORT OUT TO YOU ABOUT WHAT THE TRANSIT WRITERS ARE SAYING, AGAIN, AT A VERY HIGH LEVEL. UH, TALK A LITTLE BIT ABOUT HOW THE MTC EFFORTS FIT INTO THIS, MAYBE WHAT SHOULD BE TACKLED FIRST, WHAT'S THE HIGHEST PRIORITY, AND THEN SOME NEXT STEPS IN THE PROCESS. NEXT SLIDE, PLEASE. SO REALLY, THE PROJECT WAS DESIGNED TO FULFILL THIS OVERARCHING VISION OF IMPROVING MOBILITY FOR ALL TRANSIT RIDER IN SONOMA COUNTY. UM, REALLY BEGINNING TO IDENTIFY WHERE THERE ARE OPPORTUNITIES FOR REDUCING DUPLICATION OF SERVICE, UH, TO ALLOW FOR REALLOCATION OF RESOURCES TO IMPROVE SERVICE, AS WELL AS IMPROVE, UH, ADDITIONAL PLACES WHERE AGENCIES EITHER NEEDED HELP, UM, AND SUPPORT OR COULD COLLABORATE FURTHER TOGETHER TO FURTHER THE IDEA THAT, UH, IN ESSENCE PEOPLE COULD GET ON ANY TRANSIT VEHICLE, ANY PLACE IN SONOMA COUNTY AND FEEL LIKE IT WAS ONE ORGANISM THAT IT WASN'T, UH, CITY OF PETALUMA TRANSIT SYSTEM, IT'S NOT A CITY OF SANTA ROSA TRANSIT SYSTEM. IT'S NOT A SONOMA COUNTY TRANSIT SYSTEM. IT'S NOT SMART. IT'S ONE TRANSIT SYSTEM THAT GETS YOU WHERE YOU NEED TO GO IN SONOMA COUNTY. THAT'S THE, THAT'S THE BIG, THE BIG VISION. UM, AND IN ADDITION TO THE OPERATORS, I ALREADY NAMED GOLDEN GATE TRANSIT WAS ALSO INVOLVED. WE'VE BEEN AT THIS FOR A LITTLE OVER A YEAR NOW. UM, AND IT DOES BUILD OFF THE EARLIER REFERENCE STUDY, THE 2019 TRANSIT INTEGRATION AND EFFICIENCY STUDY, WHICH REALLY FOCUSED MORE ON, UH, OPPORTUNITIES FOR ACTUAL AGENCY SOLIDATION. UM, THIS PARTICULAR EFFORT REALLY STEPPED BACK FROM THAT AND REALLY LOOKED AT IN TERMS OF THE SERVICE PROVISION, REGARDLESS OF THE COLOR OF THE BUS, REGARDLESS OF HOW THOSE AGENCIES ARE ORGANIZED, WHAT CAN BE DONE TO MAKE THE RIDER'S LIFE EASIER IN SONOMA COUNTY. IF I MIGHT, UH, PARAPHRASE A LITTLE BIT. NEXT SLIDE, PLEASE. SO WHY IS TRANSIT INTEGRATION SO IMPORTANT IN SONOMA COUNTY, JUST IN GENERAL? UM, SONOMA COUNTY IS, AND YOU PROBABLY ALREADY ALL KNOW THIS, BUT SONOMA COUNTY IS PREDOMINANTLY A STANDALONE COUNTY, 90% OF THE TRIPS THAT START IN SONOMA COUNTY AND IN SONOMA COUNTY. SO IT, IT, IT HAS A LOT OF TRAVEL THAT OCCURS, UM, ALL WITH WITHIN THE COUNTY. UM, AND YOU, AGAIN, YOU PROBABLY ALL KNOW THIS, BUT MANY LOWER INCOME PEOPLE ABSOLUTELY DEPEND ON THAT TRANSIT SERVICE TO MOVE AROUND ALL THROUGHOUT THE COUNTY, INCLUDING SOME OF THE LESS POPULATED PARTS. THERE ARE, UM, LARGE GROUPS OF LOWER INCOME, UH, INDIVIDUALS WHO LIVES, SAY, OUT TOWARDS SEBASTOPOL AND GRAYTON, UH, AS A FOR INSTANCE, WHO REALLY DEPEND ON THE TRANSIT SYSTEM FOR THEIR MOVEMENT BACK AND FORTH, UM, [00:15:01] INTO THE MORE URBANIZED PARTS, UH, OF THE COUNTY. UM, INTEGRATION EFFORTS NEED TO ADVANCE TO ADDRESS THESE MAJOR MOBILITY ISSUES FOR TRANSIT RIDERS AND TO ATTRACT NEW RIDERS. IT'S BOTH THINGS. IT ISN'T JUST MAKING LIFE EASIER FOR THE CURRENT RIDERS, IT'S ALSO TO PRESENT A SYSTEM THAT OFFERS BENEFITS TO, UM, EVEN MORE PEOPLE, UH, WHO WANT TO USE IT. I THINK IT'S, UH, MAYBE A LITTLE BIT OF AN OVERREACH TO SAY THAT SOME OF THE URBAN AREAS, AREAS ARE REALLY OVERSERVED, BUT IN MANY OF THE MORE RURAL AREAS, THEY ARE, UH, THERE'S A LOT OF UNDER SERVICE. IT, IT SOMETIMES IS A REAL CHORE FOR PEOPLE TO SAY, TO GET FROM CLOVERDALE INTO SANTA ROSA FOR SOME ACTIVITY, LIKE, LET'S SAY, GOING TO SANTA ROSA JUNIOR COLLEGE OR SOMETHING LIKE THAT. THE, THE TRAVEL TIME IS VERY, VERY LONG. THE PATHWAY IS DIFFICULT, UH, AND IT TAKES A LOT OF TIME. UM, I'VE GOT SOME EYE CANDY UP THERE ABOUT SMART, IF WE HAVE TIME, WE'LL, WE'LL COME BACK TO IT. BUT, UH, JUST TO SAY THAT IN THE FEW YEARS THAT SMART HAS BEEN OPERATIONAL, IT HAS BECOME, UH, THE BACKBONE OF THE 1 0 1 CORRIDOR, UM, AT LEAST IN, UH, SONOMA COUNTY AND REALLY PLAYS A MAJOR ROLE. UM, I JUST WILL OFFER FURTHER THAT PETALUMA IS ACTUALLY THE NUMBER ONE UHOR AND A LIGHTING STATION FOR SMART IN THE ENTIRE SMART SYSTEM. UH, JUST TO LET YOU KNOW, AND ABOUT HALF THE DEMAND, IT'S ABOUT 50 50, ABOUT HALF GOES NORTH AND ABOUT HALF GOES SOUTH, UM, IN AND OUT OF PETALUMA. SO IT'S A KEYSTONE LOCATION, UH, FOR, UH, FOR SMART IN PARTICULAR. NEXT SLIDE, PLEASE. UM, THE GOOD NEWS IS THAT, UH, POST PANDEMIC TRANSIT IS ACTUALLY GROWING SUBSTANTIALLY IN SONOMA COUNTY. IT'S NOT LIKE IT CAME OUT OF THE PANDEMIC AND IT, YOU KNOW, IT FEELS LIKE A LOT OF OTHER THINGS, MAYBE JUST KIND OF, UH, MUDDLING THROUGH TRANSIT IS ACTUALLY GROWING VERY SUBSTANTIALLY, UH, IN SONOMA COUNTY. AND IT'S ACROSS ALL THE OPERATORS, UH, UH, CURRENTLY THE LARGE OPERATORS, AT LEAST OPERATING IN SONOMA COUNTY. AND SOME, SOME HAVE FANTASTIC SUCCESS STORIES, UM, TO, TO TELL, BUT EVERYBODY IS GROWING. AND THE GOOD NEWS ABOUT THAT IS THEY'RE RIDING TIDE FLOAT ALL SHIPS. UM, SO AS WE CONTINUE TO WORK TOGETHER, WE'RE WORKING IN A VERY POSITIVE ENVIRONMENT WHERE WE'RE TRYING TO FACILITATE ADDITIONAL MOBILITY FOR CURRENT RIDER AS WELL AS ATTRACT NEW RIDER TO THE SYSTEM. NEXT SLIDE, PLEASE. SO WHAT ARE THE TRANSIT RIDER SAYING? JUST A LITTLE BIT ABOUT WHAT WE DID. UH, AS PART OF THIS, UH, STUDY, WE HAD, UM, 16 DIFFERENT EVENTS THAT WE DID. EIGHT WERE COMMUNITY EVENTS, UM, OUT THROUGHOUT THE COMMUNITIES. WE DID EIGHT POP-UP EVENTS AT TRANSIT STATIONS AND STOPS, AS WELL AS, UH, A FEW COLLEGES. UH, WE ALSO ADMINISTERED A PUBLIC SURVEY JUST A LITTLE OVER A YEAR AGO NOW. WE RECEIVED ABOUT 770 SOMETHING, UH, RESPONSES WITH A PRETTY SIGNIFICANT PIECE COMPARED TO OTHER EFFORTS THAT WE'VE DONE, AT LEAST IN SPANISH. PART OF THAT IS BECAUSE WE HAD A FULLY BILINGUAL TEAM. UM, OUR STREET TEAM WAS FULLY BILINGUAL AND WAS ABLE TO CARRY ON, UH, CONVERSATIONS IN SPANISH, UM, AS NECESSARY, RODE A LOT OF BUSES, PASSED OUT A LOT OF INFORMATION TO PEOPLE TO ENCOURAGE THEM TO TAKE THE SURVEY. THE SURVEY WAS ALSO ADV ADVERTISED AND ADMINISTRATED, UH, ADMINISTERED, EXCUSE ME, AT THE, UH, COMMUNITY AND POPUP EVENTS, AND THEN ALSO PROMOTED THROUGH SOCIAL AGENCY PLATFORMS. NEXT SLIDE, PLEASE. UM, PROBABLY ONE OF THE HEADLINE THINGS IS JUST WHAT'S THE OVERALL LEVEL OF, UH, SATISFACTION WITH TRANSIT IN SONOMA COUNTY? AND AGAIN, THIS IS AMONG ALL THE OPERATORS, ALL THE, THE PEOPLE WHO PARTICIPATED, UH, IN THE SURVEY, ABOUT 51% SAID THEY'RE EITHER VERY SATISFIED OR SATISFIED. UM, THAT'S UP AGAINST A NET SATISFACTION SCORE OF 31%. SO THAT'S THE DIFFERENCE BETWEEN PEOPLE WHO ARE SATISFIED VERSUS PEOPLE WHO ARE VERY DISSATISFIED OR SOMEWHAT DISSATISFIED. SO ABOUT 20%, UH, OF THE POPULATION, UH, FALLS IN THAT, UH, IN THAT REALM. UM, MOST AGENCIES WHEN THEY LOOK AT THIS, THIS IS SOMETIMES REFERRED TO AS NET PROMOTER SCORE, UH, WHICH IS A TRADEMARK NAME, SO, UM, BY A RESEARCH AGENCY. SO IT'S, WE ONE THAT WE CHOOSE NOT TO USE THAT OFTEN. BUT THE IDEA IS THAT, UM, THE HIGHER THIS NUMBER IS, THE MORE LIKELY SOMEONE IS TO SAY, HAVE YOU TRIED USING TRANSIT IN SONOMA COUNTY? UM, IT'S FANTASTIC. SO IT'S THE IDEA THAT PEOPLE ARE REALLY SATISFIED AND THEY TELL OTHER PEOPLE, UH, ABOUT THEIR LEVEL OF SATISFACTION. MOST AGENCIES, WHEN THEY LOOK AT THIS SCORE, THEY WOULD LIKE TO SEE THAT NET SATISFACTION SCORE SOMEPLACE ABOVE 70%. WITH 85% BEING YOU'RE IN, YOU'RE IN A REALLY, REALLY GOOD [00:20:01] PLACE. UM, THAT MEANS YOU'VE MOVED A LOT OF PEOPLE FROM NEUTRAL TO SATISFIED, AND THERE ARE VERY FEW DISSATISFIED, UH, UH, RESPONSES AS WELL. NEXT SLIDE, PLEASE. SO WHY, WHY IS SATISFACTION SO IMPORTANT? AGAIN, I ALREADY SAID TRANSIT IS A LIFELINE FOR MANY RIDERS. THOSE RIDERS SIMPLY DO NOT HAVE OTHER TRANSIT OPTIONS. JUST AS A, FOR INSTANCE, AMONG THE RIOT, REGULAR RIDERS WHO USE EITHER CITY BUS, PETALUMA TRANSIT, OR SONOMA, SONOMA COUNTY TRANSIT DON'T HAVE REGULAR ACCESS TO A VEHICLE. WHEN YOU START LOOKING AT THE PERCENTAGE OF THE POPULATION THAT ARE LOWER INCOME RIDERS DEFINED AS, UH, HOUSEHOLD INCOME OF 60,000 OR LESS PER YEAR, OVER 60% OF THEM DO NOT HAVE A REGULAR ACCESS TO A VEHICLE. IN ESSENCE, TRANSIT IS THEIR VEHICLE. IT IS THEIR WAY OF GETTING AROUND. IT IS WHAT THEY DEPEND ON TO MOVE FROM PLACE TO PLACE. SO ONE OF THE, UM, PRINCIPLES OF THIS IS THAT REDUCING DUPLICATION OF SERVICE, INCREASING COLLABORATION, PROVIDING THAT MORE SEAMLESS TRIP, CAN HELP ADDRESS MANY OF THE TOP ISSUES BEING FACED BY THE CURRENT RIDERS, MANY OF WHOM TRANSIT IS THEIR MOBILITY IN THE COUNTY. NEXT SLIDE PLEASE. SO THE TOP FIVE ISSUES FOR RIDERS, AGAIN, THIS IS FROM THE RIDERS. UM, BUSES DON'T RUN EARLY ENOUGH ON WEEKENDS. UH, BUSES DON'T OPERATE ENOUGH ON WEEKENDS. THAT IS THE FREQUENCY OF SERVICE IS NOT AS HIGH. AND YOU CAN SEE THE NET SATISFACTION RATINGS HERE ARE IN THE NEGATIVE TERRITORY. AND WHAT THAT MEANS IS THERE ARE A LOT MORE PEOPLE THAT ARE EITHER VERY DISSATISFIED OR DISSATISFIED THAN SATISFIED WITH THESE PARTICULAR SERVICE CHARACTERISTICS. UM, THE BUSES DON'T RUN LATE ENOUGH ON WEEKDAYS. THE BUSES DO NOT OPERATE FREQUENTLY ENOUGH ON WEEKDAYS AND WAITING TIME WHEN TRANSFERRING BETWEEN BUSES IS UNREASONABLE. NEXT SLIDE PLEASE. SO, TALKING ABOUT TRANSFERS IN SONOMA COUNTY, BASED ON THE RIDER SURVEY, AGAIN, ABOUT HALF THE TRANSIT TRIPS TAKEN IN SONOMA COUNTY, ACCORDING TO THE RIDERS AT LEAST REQUIRE TRANSFER SOME OR ALL OF THE TIME. SO SOMETIMES PEOPLE MAY BE ABLE TO MAKE A NON-TRANSFER TRIP, SOMETIMES IT REQUIRES A TRANSFER. UM, BASED ON THE SURVEY, 70% OF RIDERS SAID COORDINATING SCHEDULES TO HELP REDUCE WEIGHTS WOULD REALLY HELP THEM. PART OF THE REASON FOR THAT IS THE BASIC LE THE BASIC LEVEL OF SERVICE IN, UH, SONOMA COUNTY FOR MUCH OF THE COUNTY. AND MUCH OF THE CONNECTIVITY IS OPERATING AT LESS THAN HOURLY HEADWAY. SO IF PEOPLE COME IN AND THEY NEED TO BE ABLE TO GET TO ANOTHER BUS, AND THE NEXT BUS IS AN HOUR APART, AND THEY JUST MISSED IT BY FIVE MINUTES, IT MEANS THEY'VE GOT A 55 MINUTE WAIT. SO AGAIN, THE, UH, THE IMPORTANCE HERE IS TO UNDERSTAND WHERE THOSE NEEDS ARE. WE DON'T CLEARLY HAVE, EXCEPT FOR SMART, WE'VE GOT EXCELLENT ORIGIN DESTINATION INFORMATION. BUT FOR THE REST OF THE TRANSIT NETWORK IN SONOMA COUNTY, WE REALLY DON'T HAVE A FULL UNDERSTANDING OF WHERE PEOPLE ARE MOVING TO AND FROM, AND WHERE THOSE KEY CONNECTIONS ARE. UM, ONE OF THE LESSONS LEARNED FOR ME ABOUT BEING A TRANSIT MANAGER IS YOU CANNOT COORDINATE EVERY SCHEDULE, EVERY PLACE ALL THE TIME. YOU HAVE TO PICK YOUR SPACES AND YOU HAVE TO EMPHASIZE THOSE. SO PART OF THIS STUDY WOULD BE TO BETTER UNDERSTAND WHERE THOSE PLACES ARE, WHAT TIMES A DAY BETWEEN WHAT ROUTES TO GET THE MOST BENEFIT FOR BEING ABLE TO COORDINATE, UM, IN BETWEEN THE VARIOUS OPERATORS. NEXT SLIDE, PLEASE. UM, WHY DON'T TRANSIT RIDERS USE TRANSIT MORE OFTEN? UH, THE ANSWERS TO THAT ARE PRETTY TYPICAL FOR, UH, MOST PLACES THE SERVICE ISN'T RUNNING WHEN THEY NEED IT TO RUN, IT'S NOT RUNNING WHERE IT'S NEEDED, AND THE TRAVEL TIME TAKES TOO LONG. UM, IF I WAS TO COMPARE THAT TO PROBABLY 75% OF THE REST OF THE, UM, TRANSIT A, UH, SYSTEMS AND, UH, LOCATIONS IN THE UNITED STATES, VERY SIMILAR RESULTS WOULD COME OUT. THERE'S, THERE'S NO BIG SURPRISE HERE, UH, BUT IT'S STILL IMPORTANT TO SAY, UH, TO UNDERSTAND THOSE ARE THE THINGS THAT PEOPLE ARE LOOKING AT TO UTILIZE, UH, TRANSIT, UH, MORE THOROUGHLY FOR THEIR MOBILITY. NEXT SLIDE, PLEASE. A COUPLE OF DIRECT QUOTES. UH, ABOUT THREE QUARTERS OF THE PEOPLE WHO RESPONDED TO THE SURVEY GAVE US, UM, OPEN-ENDED COMMENTS. UH, THOSE ARE INCLUDED IN, UH, IN THE APPENDICES, SO YOU CAN GO THROUGH AND READ 'EM. I JUST PICKED OUT, UH, A COUPLE, UH, FOR, UH, FOR PURPOSES OF ILLUSTRATION. UM, BUT THE WRITERS RECOGNIZED THERE'S NEED FOR BETTER INTEGRATION BETWEEN THE SYSTEMS, THAT IT'S, THAT IT'S OVERDUE. UM, AND JUST TO EMPHASIZE, UH, WHAT WAS SAID EARLIER ABOUT THE RESULTS ABOUT, UH, WEEKEND SERVICE, YOU KNOW, THERE ARE RIDER OUT THERE WHO RECOGNIZE THAT THERE ARE PEOPLE THAT NEED TO WORK ON WEEKENDS AND THEY NEED TO BE ABLE TO TAKE BUSES. AND IF THEY'RE NOT THERE, IF THEY'RE NOT [00:25:01] PRESENT, UH, CLEARLY THAT PUTS A, A MAJOR STUMBLING BLOCK INTO THEIR, UH, MOBILITY. THERE'S A TREMENDOUS AMOUNT OF INFORMATION IN THE REPORT ABOUT THIS PUBLIC OUTREACH EFFORT, INCLUDING ALL THE RAW DATA. UM, IT, IT IS FASCINATING READING IF YOU REALLY LIKE TO LEARN ABOUT WHERE PART OF YOUR COMMUNITY, UM, IS WITH RESPECT TO, UH, WHAT'S GOING ON WITH TRANSIT IN THE COUNTY. NEXT SLIDE, PLEASE. AND THEN YOU CAN GO AHEAD AND SLIP TO THE NEXT ONE. SO, HOW DO THESE MTC EFFORTS FIT INTO, UM, WHAT WE DID? UH, DANA DID A GREAT JOB OF TALKING ABOUT THE THINGS THAT ARE ALREADY UNDERWAY. UM, I THINK, YOU KNOW, OUR GENERAL TAKE IS THAT WHERE MTC IS ALREADY LEADING EFFORTS IN THINGS LIKE CLIPPER TWO. UM, EVEN THOUGH WE'RE, WE'RE, ALL OF US I THINK ARE DISAPPOINTED ABOUT THE DELAY IN GETTING CLIPPER TWO UP AND RUNNING. UM, IT'S STILL BEST TO WAIT FOR MTC TO LEAD THAT RATHER THAN FOR THE AGENCIES IN SONOMA COUNTY TO TRY AND TAKE THAT ON AND MOVE IT FORWARD THEMSELVES. ON THE OTHER HAND, THERE ARE OTHER THINGS THAT ARE STILL HIGH ON MTCS PRIORITY LIST, BUT ARE ON A MUCH LONGER TIMEFRAME, UH, WORK PLAN. SO THINGS LIKE BETTER NETWORK CONNECTIVITY, BETTER CONNECTIONS BETWEEN AGENCIES, THAT COULD BE A SIGNIFICANT BENEFIT TO THE RIDER AND IS WAY DOWN THE LIST IN MTCS WORK PLAN, BUT IS HIGHLY IMPORTANT. SO THAT'S A PLACE WHERE THE AGENCIES CAN LEAD WITHOUT DUPLICATING MTCS EFFORTS. NEXT SLIDE, PLEASE. SO WHAT SHOULD BE TACKLED FIRST? UM, THE O THE REPORT HAS A 26 I I THINK ACTUALLY IN A RECENT REVISION. THERE'S NOT ACTUALLY NOW 27 RECOMMENDATIONS. WE PULLED ONE OF THE RECOMMENDATIONS INTO TWO DIFFERENT, UH, THINGS. PLUS THERE'S ALSO, UH, CORRIDOR, UH, ALTERNATIVES PRESENTED AND MICROT TRANSIT RECOMMENDATIONS FOR, UH, THROUGHOUT THE, THROUGHOUT THE SERVICE AREA. THESE RECOMMENDATIONS COVER A NUMBER OF TOPICS INCLUDING, UH, RECOMMENDATIONS TO IMPROVE DATA AND DATA COLLECTION, UH, SOME ALTERNATIVES TO ADDRESS SOME OF THE OVERLAPPING FIXED DROUGHT CORRIDORS AND HOW THOSE MIGHT BE LOOKED AT. AND TACKLED SOME FIXED DROUGHT RECOMMENDATIONS THAT AREN'T ABOUT WHAT THE NETWORKS LOOK LIKE OR HOW TO COORDINATE SCHEDULES. THERE ARE OTHER THINGS LIKE FAIR COORDINATION, RIDER INFORMATION, ORGANIZATIONAL ISSUES, THOSE SORTS OF THINGS. THERE'S A WHOLE SECTION DEALING WITH PARATRANSIT. SO RECOMMENDATIONS, HOW TO IMPROVE THE INTEGRATION OF PARATRANSIT SERVICES. AND THEN THERE'S AN ENTIRE SECTION DEALING WITH, UH, MICROT TRANSIT, UM, THAT SHOULD, THAT COULD BE, UH, EXAMINED FURTHER. NEXT SLIDE, PLEASE. UM, ONE OF THE KEY, UH, SET OF OVERLAPPING SERVICE CORRIDOR, UM, ALTERNATIVES PRESENTED IS ABOUT THE HIGHWAY 1 0 1 CORRIDOR. AND ONE OF THE REASONS WE FOCUSED ON THAT IS THAT, UM, NUMBER ONE, HIGHWAY 1 0 1 CORRIDOR HAS EVERY OPERATOR THAT WAS INVOLVED IN THE STUDY OPERATING IN THE CORRIDOR TO BEGIN WITH, WHICH MEANS THERE'S A SIGNIFICANT AMOUNT OF RESOURCE INVESTED, UH, IN THE CORRIDOR. RIGHT NOW. THIS CORRIDOR SERVES THE LARGEST CONCENTRATION OF POPULATION EMPLOYMENT AND GENERAL RETAIL ACTIVITY IN THE ENTIRE PART OF SONOMA COUNTY. IF, IF YOU WANTED TO SAY, THIS IS THE BACKBONE OF SONOMA COUNTY, IT IS THE BACKBONE OF SONOMA COUNTY, IT'S WHERE MOST THINGS HAPPEN. SO IT HAS A GREAT POTENTIAL TO IMPROVE MOBILITY FOR THE MOST RIDER, JUST BECAUSE THERE'S THE MOST PEOPLE MOVING AROUND, UM, IN THIS PARTICULAR CORRIDOR. AND BECAUSE ALL THE OPERATORS ARE THERE AND PROVIDING SERVICE, THERE'S ALSO THE GREATEST OPPORTUNITY TO REALLOCATE OR ALLOCATE TRANSIT RESOURCES DIFFERENTLY TO ALLOW SERVICE IMPROVEMENT, EITHER IN THIS CORRIDOR OR IN OTHER PARTS OF THE COUNTY AS WELL. EXCUSE ME. AND, UH, I JUST WANNA OFFER, UH, A BRIEF ILLUSTRATION OF HOW, UH, LOOKING AT THE NETWORK DIFFERENTLY COULD REALLY MAKE PEOPLE'S LIVES, UM, BETTER. WE PICKED A SPOT JUST TO, JUST TO THE NORTH OF PETALUMA, JUST IN PEN GROVE HERE. UM, JUST TO SEE WHAT WOULD HAPPEN IF I WERE AT A BUS STOP THERE. AND IT IS, THERE IS A BUS STOP AT THIS LOCATION, UM, TO SEE WHAT WOULD HAPPEN IF I WERE TRYING TO GET TO DOWNTOWN SANTA ROSA. WE COULD HAVE PICKED ANY PLACE. WE JUST PICKED DOWNTOWN SANTA ROSA, UH, UH, OUT OF INTEREST. AND THE, UH, YOU KNOW, THE FIXED ROUTE BUS, UM, OPERATIONS, UM, YOU KNOW, THEY'RE, UH, AROUND AN HOUR TO GET FROM THIS LOCATION IN PEN GROVE, UH, INTO DOWNTOWN SANTA ROSA. UH, YOU COULD ALSO TAKE ONE OF THOSE, UH, LOCAL BUSES TRANSFER TO GOLDEN GATE. UM, AND WITH NO CHANGE IN CURRENT SCHEDULE, AT LEAST YOU COULD GET THERE IN ABOUT 74 MINUTES. SO IT'S LONGER THAN, THAN STAYING ON, UM, THE LOCAL BUS. BUT A LOT OF THAT HAS [00:30:01] TO DO WITH HOW THE SCHEDULES ARE COORDINATED. IF YOU OPTIMIZE THE COORDINATION, UM, BETWEEN THE TWO, UM, YOU COULD GET THERE IN ABOUT 43 MINUTES. IF, ON THE OTHER HAND, YOU OPTIMIZE THE COORDINATION TO SMART, AND THERE'S ONE TRIP A DAY THAT ACTUALLY HAS THIS KIND OF CAPABILITY THAT YOU COULD GET ON IN PEN GROVE, PEN GROVE, EXCUSE ME, TRANSFER IN TATI AND GET TO DOWNTOWN SANTA ROSA, INCLUDING THE TRANSFER TIME, YOU CAN MAKE THAT TRIP IN 33 MINUTES. SO LITERALLY JUST A LITTLE BIT LESS THAN HALF THE AMOUNT OF TIME, OR A LITTLE BIT MORE THAN HALF THE AMOUNT OF TIME IT TAKES TO RIDE THE FIXED ROUTE BUS. SO IT, THE PURPOSE BEHIND THIS ISN'T TO SAY, OH, WELL, WE NEED TO SHOVE EVERYTHING TO SMART. THE PURPOSE BEHIND THIS IS TO ILLUSTRATE THE POTENTIAL THAT IS THERE TO GREATLY IMPROVE PEOPLE'S TRAVEL TIME, UM, IN THIS CORRIDOR, UM, BY LOOKING AT THE NETWORK DIFFERENTLY THAN IT HAS BEEN LOOKED AT HISTORICALLY. NEXT SLIDE, PLEASE. SO, UH, SOME OF THE, UH, PLANNING TASKS INVOLVED WITH THIS ARE REALLY TO COLLECT DATA. UM, I ALREADY TALKED ABOUT THE ORIGIN DESTINATION DATA AND IMPORTANCE. UM, THERE, THERE IS A LOT OF STOP LEVEL RIDERSHIP DATA THAT IS MISSING, THAT NEEDS TO BE COLLECTED SO THAT WE UNDERSTAND WHERE THE VOLUMES OF PEOPLE ARE MOVING TO. AND FROM THEN DOING THE DETAILED PLANNING, WE'VE GIVEN THE OUTLINES OF SOME POTENTIAL ALTERNATIVES THAT COULD BE CONSIDERED, BUT THOSE NEED TO BE CHASED TO GROUND DETAILS REALLY MATTER, UH, WHEN YOU'RE PLANNING TRANSIT. AND, UH, WITHOUT THE DATA, IT REALLY WASN'T E IT WASN'T, UH, POSSIBLE TO GET TO THE LEVEL OF DETAIL THAT'S REALLY NEEDED. AND THEN FINALLY, AND MOST IMPORTANTLY, IS TO TAKE THOSE IDEAS, TAKE THOSE PROPOSALS, TAKE THE THINGS THAT HAVE MET THE TEST OF ADDITIONAL ANALYSIS, AND LOOKING AT THE DATA TO THE, TO THE WRITERS, TO THE PUBLIC, AND CONDUCT PUBLIC OUTREACH TO SAY, THIS IS WHAT WE THINK WE WANT TO DO. WHAT DO YOU THINK OF THIS IDEA? UM, AGAIN, TO, UH, FACILITATE THAT THIS WILL OVERLAP SOMEWHAT WITH THE MASCOT STUDY, UM, THAT DANA REFERRED TO EARLIER. ALTHOUGH MUCH OF WHAT WE REALLY FOCUSED ON IS MORE THE LOCAL AND SORT OF SUB-REGIONAL, UM, UH, CIRCULATION AND MOBILITY AS OPPOSED TO SOMEONE WHO MIGHT BE, UM, IN PEN GROVE GOING TO DOWNTOWN SAN FRANCISCO OR IN SANTA ROSA TRYING TO GET TO THE MARIN COUNTY CIVIC CENTER. UH, AS A FOR INSTANCE, WE DIDN'T FOCUS ON THAT. WE FOCUSED MORE ON THE CIRCULATION AND THE MOBILITY INSIDE SONOMA COUNTY. SO THERE'S, THERE'S GONNA BE SOME OVERLAP THERE, UH, BUT, UH, WE THINK IT'S WORTHWHILE TO MOVE THAT FORWARD SIMPLY BECAUSE IT HAS, UH, THE GREAT POTENTIAL TO BE A, A RESOURCE BANK FOR THE REST OF THE COUNTY. NEXT SLIDE, PLEASE. UH, LOTS OF OTHER HIGH PRIORITIES. ONE OF THE HIGHEST IS IN DATA, WHICH YOU PROBABLY IS HAVE ALREADY, UH, PERCEIVED BY THE FACT THAT I'VE TALKED ABOUT COLLECTING ORIGIN, DESTINATION DATA, COLLECTING STOP LEVEL, UH, BOARDING DATA, UM, NOT JUST IN THE ONE-ON-ONE CORRIDOR, BUT THROUGHOUT THE, UH, ENTIRE AREA. ONE OF PART OF THAT RECOMMENDATION IS THAT SCTA CREATE A RESOURCE BANK TO REALLY ASSIST AGENCIES WITH DATA COLLECTION AND DATA MANAGEMENT ISSUES. MOST OF THE AGENCIES, UH, IN FACT, I, I WILL, I WON'T SAY MOST, I'LL SAY ALL OF THE AGENCIES IN SONOMA COUNTY, UM, ARE UNDERSTAFFED TO BE ABLE TO DO THIS KIND OF WORK. UM, ALL OF THEM ARE WORKING AS HARD AS THEY CAN TO DELIVER EVERY DAY GREAT TRANSIT SERVICE IN SONOMA COUNTY, BUT THAT'S ALL THEY HAVE TIME FOR. IT'S REALLY DIFFICULT TO TAKE ON A NEW TASK AND GET IT DONE AND KEEP YOUR EYE ON THE BALL OF MAKING SURE THAT THE BUSES GO OUT, THAT THEY'RE RUNNING ON TIME, THAT THEY'RE PROVIDING GREAT SERVICE FOR PEOPLE. AND SO THE IDEA HERE IS TO BE ABLE TO AUGMENT THOSE STAFF TO, UM, ALLOW THEM TO CONTINUE TO FOCUS ON WHAT THEY'RE REALLY GOOD AT AND WHAT THEY DO. UM, AND AT THE SAME TIME, UH, PROVIDE A, UH, A RESOURCE BANK TO ALLOW MORE DATA COLLECTION, MORE UNDERSTANDING OF WHAT'S HAPPENING. THERE'S A LOT MORE TO BE FOUND IN THE REPORT. EVERY ONE OF THESE RECOMMENDATIONS HAS A, UH, FULL ONE OR TWO PAGE DETAIL, UM, ON THE RECOMMENDATION, INCLUDING WHAT SOME OF THE BENEFITS ARE, WHO WOULD BE LEADING IT, AND ALSO IN MANY CASES WHERE THOSE TYPES OF RECOMMENDATIONS ARE ALSO BEING UTILIZED TO HELP FACILITATE, UH, BETTER INTEGRATION OF LOCAL TRANSIT NETWORKS. NEXT SLIDE, PLEASE. SO THE NEXT STEPS FOR THIS PROJECT WE'RE COMPLETING, ONE TODAY IS TO MAKING PRESENTATIONS TO BOARDS AND COUNCILS OVER THE NEXT TWO MONTHS. UM, ON MONDAY, I MADE THE PRESENTATION TO THE, UH, SCTA BOARD. UM, DANA WILL TALK A A LITTLE BIT MORE ABOUT THAT. UH, WITHIN THE PRESENTATION, WE MADE A ASK TO [00:35:01] THE SCTA BOARD IN PARTICULAR TO SIGN OFF ON AN INITIATIVE TO IMPROVE TRANSIT INTEGRATION IN SONOMA COUNTY. THAT WAS PASSED BY THE SCTA BOARD, BY THE WAY. UM, ON MONDAY, UM, WE WILL BE ISSUING THE FINAL REPORT, UM, ACTUALLY IT SAYS AFTER TODAY IS AFTER MONDAY'S PRESENTATION. THAT SHOULD BE OUT SOMETIME WITHIN THE NEXT WEEK. UM, AND AVAILABLE, UM, ONLINE. AND I'LL LEAVE IT UP TO DANA TO TALK ABOUT WHERE THAT'S GOING TO BE AVAILABLE, UM, FOR THE OPERATORS. AGAIN, DANA ALREADY REFERRED TO THIS RUNNING TO KEEP UP, TO CONTINUE COORDINATION WITH BOTH THE, THE MTC EFFORTS AND THE MASCOTS EFFORT, AS WELL AS DELIVERING GREAT TRANSIT SERVICE EVERY DAY, AS WELL AS WHAT OTHER LOCAL INITIATIVES, UM, ARE OUT THERE AT PLAY. AND, UH, THE, I'LL, I'LL JUST SAY THAT THE STAFFS AT THE TRANSIT AGENCIES HAVE THEIR HANDS FULL AND TRYING TO STAY ON TOP OF ALL OF THOSE MOVING PARTS, AND THEY'RE DOING A FANTASTIC JOB. UM, IT'S JUST, THERE'S, THERE IS, UH, FURTHER THAT WE CAN GO, WHICH IS THE GREAT NEWS. WITH THAT, I'M GONNA STOP AND TAKE A BREATH AND SEE IF YOU HAVE ANY QUESTIONS. ANY QUESTIONS? I KNOW I HAVE A COUPLE, BUT DO I SEE ANY HANDS? UH, I HAVE. OKAY. VERY GOOD. MS. ABRAMS, IT'S A KNIT, BUT, UM, ONE OF YOUR SECTIONS YOU SAID, UM, IMPROVING NETWORK CONNECTIVITY, AND I CAN IMAGINE WHAT YOU MEAN BY NETWORK CONNECTIVITY, BUT I'D LIKE YOU TO TELL ME SO I'M NOT MAKING AN INFERENCE THAT'S INCORRECT. UM, THAT WOULD BE THINGS LIKE BEING ABLE TO COME IN, UH, ON A, UH, SONOMA COUNTY TRANSIT BUS AND MAKE AN EASY CONNECTION TO A PETALUMA TRANSIT BUS TO GO SOMEPLACE IN PETALUMA. THAT'S AN EX JUST ONE EXAMPLE OF, UH, NETWORK CONNECTIVITY. SO THE, THE, YOU KNOW, IT, NOT EVERY PLACE CAN BE A ONE SEAT RIDE. THERE'S ALWAYS GOING TO BE THE NEEDS FOR CONNECTIONS. IT OPERATES AS A NETWORK. SO I JUST WANTED TO MAKE SURE THAT YOU MEANT ONE TRANSIT AGENCY, YOU'RE THINKING OF THAT AS A NETWORK AND ANOTHER TRANSIT AGENCY IS A ANOTHER, I'M ACTUALLY THINKING OF ALL OF IT TOGETHER AS A SINGULAR NETWORK. OKAY. AND YOU'RE TRYING TO CONNECT ALL OF THE AGENCIES WITHIN THAT NETWORK? CORRECT. OKAY. JUST A KNIT, BUT NETWORK MEANS SO MANY THINGS NOWADAYS. AND I WASN'T SURE ABOUT YOUR EXAMPLE ABOUT, UM, IMPROVING THE TIME ON YOUR EXAMPLE, UM, PEN GROVE TO DOWNTOWN SANTA ROSA. 'CAUSE YOU SAID THERE WAS ONE TRIP A DAY THAT COULD BE, UM, STREAMLINED TO BE 33 MINUTES FROM NO, IT IS CURRENTLY 33 MINUTES. OKAY. THERE, THERE ARE OTHER TRIPS THAT YOU CAN MAKE THAT TRANSFER, BUT THE TRANSFER TIME IS LONGER BECAUSE THE SCHEDULES DON'T LINE UP BETWEEN SMART AND THE SCTA ROUTE THAT FEEDS THE TATI STATION. BUT THERE'S ONE TRIP A DAY THAT HAS AN ALMOST IDEAL TRANSFER TIME. SO THAT'S WHY I SAID THERE'S ONE TRIP A DAY THAT DOES THAT. THERE'S ACTUALLY ABOUT 15 TRIPS A DAY. IF YOU LOOK AT THE SCHEDULE THAT ARE LISTED ON THE SCHEDULE, THERE'S ACTUALLY MORE OPPORTUNITIES THAN THAT. THERE ARE ABOUT 15 TRIPS A DAY THAT ARE LISTED ON THE SCHEDULE. THEN IF I UNDERSTAND YOU CORRECTLY, YOU WERE PRESENTING THAT ONE TRIP AS AN EXAMPLE OF WHAT CAN BE ACCOMPLISHED. CORRECT. THANK YOU. ANY OTHER QUESTIONS? I'M, I'M GONNA FOLLOW UP WITH THREE QUESTIONS THEN FOLLOWING UP ON MS. ABRAMS COMMENTS. I UNDERSTAND THAT IT MAY BE POSSIBLE TO OPTIMIZE MULTIPLE TRIPS FROM PEN GROVE TO DOWNTOWN SANTA ROSA, BUT IF WE DO THAT, DON'T WE DE OPTIMIZE OTHER CONNECTIONS AND OTHER SYSTEMS? UH, I THINK YOU REFERRED EARLIER TO THE DIFFICULTY, NOT EVERYTHING CAN COORDINATE PROPERLY. COMMENTS YES, PERHAPS. AND, AND THAT'S THE CASE. YOU KNOW, THAT'S WHY I JUST PICKED ONE EXAMPLE. UM, BECAUSE THERE'S A, A LOT OF WORK THAT NEEDS TO BE DONE TO FIGURE OUT WHERE SHOULD THINGS COORDINATE, HOW DO WE WANT TO COORDINATE WHAT'S REALLY IMPORTANT WORK WHEN WE SERVE THE, THE MOST VOLUME OF PEOPLE. UM, BUT YEAH, IT IS IN A, IN, IN A MULTI-POINT NETWORK. AND BY NETWORK, AGAIN, I MEAN ALL THE AGENCIES TOGETHER, IT'S A PRACTICAL IMPOSSIBILITY TO HAVE EVERY CONNECTION OPTIMIZED. UNLESS THE, UNLESS THE NETWORK'S RUNNING LIKE AT FIVE MINUTE HEADWAYS, THEN IT DOESN'T MATTER. BUT THE RESOURCE, THE RESOURCES ARE NOT AVAILABLE TO DO THE, TO HAVE THAT KIND OF SERVICE LEVEL. SO, YOU KNOW, THERE WILL HAVE TO BE CHOICES MADE EVEN WITHIN SMART, UH, PETALUMA'S, A PARTICULARLY INTERESTING EXAMPLE, BECAUSE IT'S REALLY CLOSE TO THE CROSSING POINT OF THE TRAINS. IT IS REALLY DIFFICULT [00:40:01] TO, UM, HIT BOTH THE NORTHBOUND AND THE SOUTHBOUND TRAINS WITH THE SAME ARRIVALS. AND, UH, YOU KNOW, IT MAKES IT REALLY CHALLENGING BECAUSE YOU ALMOST HAVE TO DECIDE WHICH 1:00 AM I GOING TO HIT AND AM I GOING TO BE STILL THERE FOR PEOPLE GETTING OFF THE TRAIN WHO ARE GOING TO SOMEPLACE ELSE? AND IT IS, UH, IT'S ONE OF THOSE, UH, UNFORTUNATE PARTS ABOUT, UH, TRYING TO MANAGE TRANSIT WHEN YOU'RE AT A LOWER LEVEL OF SERVICE, A LOWER FREQUENCY OF SERVICE. MM-HMM. IS YOU HAVE TO MAKE CHOICES ABOUT WHAT TRIPS YOU'RE GOING TO HARMONIZE WITH, WHERE YOU'RE GOING TO PUT THOSE AND WHAT'S MOST IMPORTANT. I, I AGREE COMPLETELY. I WAS ACTUALLY ON THIS BODY WHEN WE DID A, OUR FIRST SCHEDULE TO TRY TO COORDINATE WITH SMART AND IT, IT WAS NOT A SUCCESS. SO I THINK WE'VE STILL BEEN LEARNING EVER SINCE THEN. UM, AT ONE POINT IN YOUR PRESENTATION, YOU REFERRED TO SOME URBAN AREAS ARE OVERSERVED, I GUESS. AND THEN SHORTLY AFTER THAT WE, YOU, YOU REPORTED RESULTS FROM SURVEYS WHERE MOST OF THE COMPLAINTS WERE ABOUT NOT, NOT OR TOO LONG A HEADWAY, UH, NOT ENOUGH HOURS OF SERVICE, NOT ENOUGH WEEKEND SERVICE. SO I GUESS THE QUESTION BECOMES, WHAT DOES AN OVERSERVED URBAN AREA LOOK LIKE? AND DO WE HAVE ANY IN PETALUMA? UH, I DON'T THINK YOU DO IN PETALUMA ITSELF, BUT WHEN YOU LOOK AT THE NUMBER OF CHOICES THAT THAT INDIVIDUAL IN PEN GROVE, LET'S SAY HAS FOR GETTING TO DOWNTOWN SANTA ROSA, UM, I WOULD SAY PROBABLY FIVE OPTIONS OR SIX OPTIONS. FIVE OPTIONS, I GUESS, UM, IS A LITTLE OVERKILL. AND SO THE QUESTION IS, IS ARE THERE WAYS TO, UM, TO BUILD THE NETWORK IN SUCH A WAY THAT THERE ARE FEWER OPTIONS, BUT THERE BETTER OPTIONS? I THINK THAT'S THE, THE KEY. SO DOES THE, DOES JUST AS A, FOR INSTANCE, AND I'M NOT SUGGESTING THIS AS THE OPTION, BUT DOES THE, UH, SONOMA COUNTY TRANSIT ROUTE 44 HAVE TO RUN ALL THE WAY FROM PETALUMA CLEAR INTO, ACTUALLY IT RUNS ALL THE WAY TO SANTA ROSA JUNIOR COLLEGE, WHICH IS A LONG, LONG ROUTE. AND IT'S NOT, IT, IT'S, IT'S ONE OF THE HEAVIEST USED SCT ROUTE, BUT IT'S ALSO ONE OF THE LEAST RELIABLE. AND IT ALSO OPERATES AT AN ODDBALL HEADWAY. IT RUNS AT ABOUT AN HOUR AND 10 MINUTE HEADWAY, WHICH DOESN'T FIT WELL WITH WHAT PETALUMA DOES. IT DOESN'T FIT WELL WITH WHAT SANTA ROSA DOES, DOESN'T FIT WELL WITH WHAT SMART DOES. SO IT CREATES SOME OF THESE, UH, IN, UM, UH, INCONGRUITIES BETWEEN THE NETWORK. AND SO, YOU KNOW, WHAT WE'RE, WHAT WE'RE SAYING IS THAT REALLY SHOULD BE LOOKED AT BECAUSE WE'RE, WE'RE PARALLELING IN A LOT OF CASES, WE'RE PARALLELING SMART SERVICE, UM, OR GOLDEN GATE TRANSIT SERVICE. UM, OR THE COUNTY ALSO HAS ANOTHER ROUTE THAT'S GOT THE, THE 44 AND THE 48 THAT BOTH ESSENTIALLY MAKE THAT SAME. THEY, THEY HAVE SLIGHTLY DIFFERENT PATHWAYS BETWEEN PETALUMA AND SANTA ROSA. BUT, UM, YOU KNOW, IS ALL OF THAT REALLY BEING USED TO ITS MAXIMUM ADVANTAGE, OR ARE THERE BETTER WAYS TO DIVIDE THAT UP THAT STILL PROVIDE MOBILITY AND MAYBE EVEN BETTER, BUT ALSO THEN RELEASE, UH, UM, RELEASE RESOURCES TO EITHER IMPROVE THE LEVEL OF SERVICE, UM, THROUGHOUT, SO YOU'RE NOT RUNNING OUR 10 MINUTE HEADWAYS. MAYBE WE CAN GET IT TO HOURLY HEADWAYS INSTEAD, UM, OR THAT SOME OF THE RESOURCES COULD BE USED TO SAY, IMPROVE SERVICE TO SEBASTOPOL, UM, OR TO SONOMA, UH, OR TO SOME OTHER, UH, OR TO CLOVERDALE SORT OF THING. THAT WAS A GREAT ANSWER. I APPRECIATE THAT. THANK YOU. BUT IT RAISES ANOTHER QUESTION NOW, EVEN IF, LET'S ASSUME WE CAN FIND AN OPTIMAL ALLOCATION OF RESOURCES FOR TODAY'S CONDITIONS. FIVE YEARS FROM NOW, CONDITIONS WILL HAVE CHANGED, NEW HOUSINGS BUILT, NEW EMPLOYMENT CENTERS HAVE BEEN CREATED. CAN THIS STUDY LEAVE BEHIND METHODOLOGY THAT TRANSIT MANAGERS CAN USE TO REOPTIMIZE THEIR SYSTEM AS CONDITIONS CHANGE? I DON'T KNOW THAT THIS STUDY WILL, BUT THE PROCESS OF PUTTING THIS STUDY INTO ACTION CERTAINLY WILL. SO BECAUSE WE'RE NOT MOVING TO, WE'RE NOT TAKING THIS STUDY TO IMPLEMENTATION, UM, THE ROADMAP FOR HOW TO GET IT TO, UM, YOU KNOW, TO CONTINUOUS OPTIMIZATION DEPE ON, DEPENDING ON HOW THE COMMUNITY CONTINUES TO DEVELOP, IS REALLY FOUND IN THE WHOLE IMPLEMENTATION, UM, PIECE OF THIS AND THAT THE LESSONS LEARNED WILL BE IN THE IMPLEMENTATION. THIS, AGAIN, I WANT TO GO BACK TO SOMETHING I SAID, WHEN YOU'RE PLANNING A TRANSIT NETWORK, DETAILS REALLY MATTER. SO LEARNING WHAT WORKS, WHAT DOESN'T WORK, YOU KNOW, WHERE THE, WHAT'S GOING ON IN THE COMMUNITY, KEEPING YOUR EYES ON WHAT'S IMPORTANT, UM, WILL, WILL BE LESSONS LEARNED AS PIECES OF THESE RECOMMENDATIONS [00:45:01] ARE IMPLEMENTED. SO EI THINK EACH OF THE TRANSIT AGENCIES WILL BE KEEPING THEIR OWN NOTEBOOKS OF, HERE'S, HERE'S A TEMPLATE, HERE'S WHAT WORKED REALLY, REALLY WELL FOR US, AND AS WE CONSIDERED THIS PARTICULAR ISSUE, WHATEVER IT HAPPENS TO BE. OKAY. AGAIN, GREAT ANSWER. THANK YOU. ONE LAST QUESTION, I PROMISE. GENERAL PLAN, OR EXCUSE ME, PETALUMA IS UPDATING THEIR GENERAL PLAN AND FROM THAT WILL ALSO COME AN UPDATED CLIMATE ACTION PLAN, OR WHAT, I FORGET THE CURRENT TERM FOR IT. TWO POINTS WE'RE LOOKING AT IS A LOT MORE TRANSIT SERVICE IN TOWN, UH, AN INCREDIBLE AMOUNT TO REALLY MEET THE NEED THAT WHICH, AND FUNDING IS NOWHERE NEAR TO BE, TO BE FOUND. BUT NONETHELESS, THAT IS THE GOAL. AND AT THE SAME TIME, HAVING A HOUSING PROGRAM THAT BRINGS MORE PEOPLE INTO PETALUMA IF THEY WORK HERE. SO, SO THEY AREN'T COMMUTING IN BY CAR, BY TRANSIT OR WHATEVER FROM CLOVERDALE, THAT RESULTS IN A LOT MORE INTEREST CITY TRIPS. HOW DOES THAT PLAY INTO THE FUTURE OF TRANSIT COORDINATION? I THINK THAT BECOMES A RESOURCE ALLOCATION ISSUE. YOU KNOW, AS, UH, AS WE'RE LOOKING AT WHAT WE'RE, WHAT KIND OF TRAVEL BEHAVIORS WE WANT TO ACCOMMODATE, WHAT WE WANT TO ENCOURAGE, UM, YOU KNOW, IT, IT COULD BE FOR INSTANCE THAT, UH, MAYBE WE DON'T WANT TO ENCOURAGE PEOPLE TO LIVE IN SEBASTOPOL AND WORK IN DOWNTOWN PETALUMA. MAYBE WE WANT TO ENCOURAGE PEOPLE TO LIVE IN KATIA AND PEN GROVE AND PETALUMA AND WORK IN DOWNTOWN PETALUMA. SO THEY'RE A LOT CLOSER. UH, THAT, YOU KNOW, UH, I THINK THAT'S, SO PART OF IT WOULD BE FEEDING THAT DESIRED BEHAVIOR WITH BETTER SERVICE. NOT NECESSARILY STRANDING THE PEOPLE WHO LIVE IN SEBASTOPOL, BUT MAYBE THE, THE SERVICE LEVEL THERE IS. UM, OKAY, MAYBE IT COULD BE COORDINATED BETTER. MAYBE THERE ARE OTHER THINGS THAT CAN BE DONE TO BETTER INTEGRATE IT. BUT AGAIN, GETTING THOSE TWO THINGS TOGETHER WITH WHAT WE WANT TO HAVE HAPPEN, WHAT WE WANT OUR COMMUNITIES TO LOOK LIKE, UM, IT, IT CAN, CAN BE INFLUENCED BY WHERE WE ALLOCATE RESOURCES. GOOD POINT. THANK YOU. ANY OTHER QUESTIONS THAT HAVE COME TO MIND? COUNCIL MEMBER? OKAY. YEAH. I WAS TRYING NOT TO ASK THIS ONE, BUT, UM, I, I WONDER IF YOU COULD GIVE US A, A, UH, UM, AN OPINION ABOUT, UM, IN CITY GOVERNMENT, WE OFTEN READ THAT, UM, THE ONLY WAY TO GET MORE PEOPLE ON BIKES OR ON PUBLIC TRANSIT IS TO MAKE IT EASIER TO DO THAT THAN TO TAKE THEIR CAR. AND IF YOU HAD TO GUESS HOW MUCH WE HAVE TO DO OUT OF A HUNDRED PERCENT OF WHAT WE HAVE TO DO TO GET PEOPLE ON PUBLIC TRANSIT, YOU KNOW, YOU THINK IT'S 50 50 OR YOU THINK IT'S 90% MAKING THINGS HARDER TO DO BY CAR? ANY IDEAS ABOUT THAT? WELL, I'VE ALWAYS BEEN, UH, A BIG BELIEVER IN CARROTS RATHER THAN STICKS. UM, YOU KNOW, THE, UH, THE, THE, THE STICK THING SOUNDS GREAT, BUT, UH, THESE DAYS A SIGNIFICANT AMOUNT OF THE GENERAL PUBLIC SAYS, YEAH, GO AHEAD AND HIT ME AS MANY TIMES AS YOU WANT, BUT I AIN'T GONNA CHANGE MY HABITS. RIGHT? SO I THINK A LOT OF IT IS REALLY BEING ABLE TO, TO OFFER THE KIND OF MOBILITY, WHETHER IT'S WALKING, TAKING A BIKE, TAKING A SKATEBOARD, UM, YOU KNOW, UH, TAKING AN E SCOOTER OR AN E-BIKE, UH, BEING ON TRANSIT, WHATEVER IT IS, SOMETHING BESIDES BEING IN THEIR PERSONAL CAR IS MAKING IT EASY, MAKING IT, UH, SOMETHING THAT PEOPLE DON'T HAVE TO SPEND A LOT OF TIME FIGURING OUT HOW TO DO. I MEAN, ONE OF THE, I THINK ONE OF THE MOST INTERESTING CASE STUDIES IN TRANSPORTATION IN THE LAST DECADE HAS BEEN THE RISE OF UBER AND LYFT. AND THE, THE, UH, THE INTERESTING PART ABOUT IT IS THAT IT REALLY ISN'T ALL THAT MUCH DIFFERENT. UM, IT ISN'T ORGANIZATIONALLY, BUT IT ISN'T ALL THAT MUCH DIFFERENT FROM A USER PERSPECTIVE THAN TAKING A TAXI. RIGHT? BUT WHAT THEY WERE ABLE TO DO IT WITH THE, UH, SOFTWARE PLATFORMS IS MAKE IT REALLY EASY FOR PEOPLE TO PULL OUT THEIR SMARTPHONE, PLAN A TRIP, MAKE RESERVE IT, AND HAVE THE VEHICLE SHOW UP. I MEAN, AND YOU KNOW, THAT, WHEREAS WITH CAB, YOU'D HAVE TO PULL OUT YOUR PHONE, YOU'D HAVE TO FIND THE CAB COMPANY. YOU'D HAVE TO CALL 'EM, YOU'D HAVE TO TALK TO A DISPATCHER WHO MAY OR MAY NOT BE IN A GREAT MOOD THAT DAY. THEY SEND A CAB FOR YOU EVENTUALLY. THEN THEY SAY, OH, WE ONLY TAKE CASH. WE DON'T TAKE CREDIT CARDS. UM, YOU KNOW, YOU'LL, YOU'LL HAVE TO FIGURE OUT WHAT, WHERE THIS IS. AND, AND ALL OF THOSE SORTS OF INTERESTING THINGS THAT THE CAB INDUSTRY HAD HISTORICALLY. AND, YOU KNOW, BASICALLY, UH, AND I'M NOT DEFENDING WHAT'S HAPPENED HERE. I'M JUST SAYING IT'S A FACT. UBER AND LYFT BASICALLY HAVE ALMOST RUN THE CAB INDUSTRY IN THE UNITED STATES IN PARTICULAR OUT [00:50:01] OF BUSINESS. THEY'RE STILL THERE, BUT THEY'RE NOT NEARLY AT THE VOLUME THAT THEY USED TO BE. AND THE REASON IS BECAUSE THEY FOUND THAT KEY THAT MADE CONSUMER CHOICE MUCH EASIER. THAT'S THE IDEA FOR ALL ACTIVE MODES, INCLUDING PUBLIC TRANSIT, MAKE IT REALLY EASY FOR PEOPLE TO BE ABLE TO USE A BUS. WHEN WE HAVE SITUATIONS LIKE WE DO IN SONOMA COUNTY, WHERE PEOPLE GET ON THE BUS EVERY DAY AND THEY ASK THE OPERATOR, HOW MUCH IS MY FAIR? BECAUSE THEY CAN'T UNDERSTAND THE FAIR STRUCTURE THAT, UM, IS OUT THERE. THAT'S A BARRIER TO OTHER PEOPLE. THERE'S, THERE'S A WHOLE GROUP OF INVISIBLE PEOPLE STANDING OUTSIDE THE DOOR OF THAT BUS WAITING TO GET ON. BUT THEY DON'T WANNA APPEAR TO BE, UM, UNINTELLIGENT BY NOT KNOWING WHAT THE RIGHT FARE TO PAY IS. SO THEY JUST SAY, THIS IS TOO MUCH EFFORT. IT'S MUCH EASIER FOR ME TO CLIMB BEHIND THE WHEEL OF MY CAR AND DRIVE. I KNOW HOW TO DO THAT. IT'S EASY. I KNOW WHEN I'M GONNA GET THERE. I KNOW WHERE I PARK, I KNOW WHERE I CAN WALK TO, UM, THE, THOSE SORTS OF THINGS. AND EVEN IF I DON'T, I CAN MOVE AROUND. YOU KNOW, I'M NOT GONNA GET DUMPED OFF A MILE FROM WHERE I WANNA BE 'CAUSE I DON'T UNDERSTAND WHERE THE STOPS ARE. SO A SIGNIFICANT AMOUNT OF THIS, AGAIN, IS JUST MAKING IT REALLY EASY FOR PEOPLE TO USE THE SYSTEM. ANY FINAL QUESTIONS, MR. QUINT? YEAH, SO I MEAN, YOU KNOW, WE DIDN'T GET INTO TOO MANY DETAILS, UM, YOU KNOW, IN TERMS OF UNDERSTANDING WHAT THE PROPOSALS WOULD LOOK LIKE, BUT I'M JUST, YOU KNOW, I'M WONDERING IF YOU CAN PAINT A PICTURE FOR ME. YOU KNOW, IMAGINE, YOU KNOW, THE, THE PROPOSALS GO FORWARD. THERE'S, UM, YOU KNOW, A-A-A-A-A, YOU KNOW, AN EFFORT, AN INITIATIVE TO HAVE, UM, BETTER COORDINATION. LIKE HOW DOES THAT, YOU KNOW, HELP ME UNDERSTAND HOW THAT, YOU KNOW, LOOKS PRACTICALLY IN REAL LIFE. MAYBE THE BEST WAY FOR ME TO DESCRIBE THAT IS TO GO BACK TO WHAT I TALKED ABOUT FROM A, A VISIONARY PERSPECTIVE. UM, IF, IF EVERYTHING IN THE REPORT WERE IMPLEMENTED AND, UM, WE DIDN'T RUN INTO RESOURCE ISSUES AND THAT SORT OF THING. IDEALLY, ANYBODY LIVING IN SONOMA COUNTY SHOULD BE ABLE TO APPROACH ANY TRANSIT VEHICLE, PAY A FAIR IF YOU'RE STILL COLLECTING FAIRES, I UNDERSTAND THAT'S UP IN THE AIR IN PETALUMA, BUT WE'LL JUST SET THAT ASIDE FOR THE MOMENT AND SAY, UH, IN THE REST OF THE COUNTY, PAY A FAIR WELL POSTED, KNOW WHAT IT IS AND GO ANY PLACE IN SONOMA COUNTY, REGARDLESS OF HOW MANY DIFFERENT MODES OR HOW MANY DIFFERENT OPERATORS THEY HAD TO GET ON OR OFF, EASILY, QUICKLY, BEING ABLE TO KNOW THAT WHEN I ARRIVE AT THE, THE, UH, SMART STATION, I'M GONNA GET THERE FIVE MINUTES BEFORE THE TRAIN DEPARTS, OR WHEN I GET TO THE, UH, PETALUMA TRANSIT MALL, UH, I KNOW I'VE GOT FIVE OR 10 MINUTES BEFORE MY NEXT BUS LEAVES TO GO TO WHEREVER IT'S, IT'S HEADED TO THAT SORT OF THING. INSTEAD OF UNCERTAINTY ABOUT, I'M GETTING ON, I DON'T KNOW IF I'M GONNA MAKE THE CONNECTION OR NOT. HALF THE TIME, I MAKE IT HALF THE TIME I DON'T. UH, AGAIN, SHOULD IT REINFORCING THE, UH, THE ABILITY OF PEOPLE TO THINK, AT LEAST IMAGINE AS IF THEY'RE ON ONE TRANSIT SYSTEM THAT OPERATES ALL THROUGHOUT SONOMA COUNTY. NOW, IT MAY NOT BE ORGANIZED AT ONE TRANS AS ONE TRANSIT SYSTEM. IT MIGHT LOOK LIKE ONE TRANSIT SYSTEM. IT COULD BE, IT MAY NOT BE STAFFED AS ONE TRANSIT SYSTEM, BUT TO THE RIGHT, THE ORGANISM ITSELF, THE ENTIRETY OF ALL THE PIECES SHOULD OPERATE AS ONE. UM, RATHER THAN, UM, OH GOSH, NOW I'M GETTING OFF THE COUNTY, I'M GETTING ON A SANTA ROSA CITY BUS, I'VE GOTTA PAY ANOTHER FARE. OH NO I DON'T. I'VE GOT A FREE TRANSFER. UM, OH, I'M USING A CLIPPER CARD. WHEN I GET OFF THE SCTA OR SCT BUS, I HAVE TO REMEMBER TO, UH, TAP OFF OR I'M GONNA PAY THE FULL FIVE ZONE FARE BECAUSE THAT'S HOW THE CLIPPER GUARD IS SET UP. IT, IT'S THINGS LIKE THAT THAT REALLY CATCH PEOPLE OFF GUARD AND AGAIN, START PUTTING UP BARRIERS TO THAT SET THAT SIMPLICITY. SO THE, THE GENERAL IDEA IS TRYING TO BUILD THE TRANSIT SYSTEM IN THE COUNTY AS IF IT IS A SINGULAR ENTITY. WHETHER IT ACTUALLY IS UNDERNEATH THE SURFACE OR NOT IS ANOTHER QUESTION. BUT TO THE WRITER, TO THE PEOPLE WHO ARE TRYING TO SIMPLY MOVE FROM PLACE TO PLACE, THAT'S WHAT MATTERS TO THEM IS THAT IT'S EASY TO DO. GOT IT. SO, SO DOES THAT, UM, I MEAN, DOES THAT LOOK LIKE, UH, YOU KNOW, ONE GOVERNING BODY FOR ALL OF THE TRANSIT SYSTEMS OR IS THAT A, DOESN'T HAVE TO. IT COULD, [00:55:01] BUT IT DOESN'T HAVE TO. THE TRANSIT SYSTEMS ALL HAVE IT WITHIN THEIR POWER, ASSUMING THEY HAVE THE RESOURCES. AGAIN, I WANT TO KEEP EMPHASIZING THAT ASSUMING THE RESOURCES ARE AVAILABLE, THEY HAVE THE DECISION MAKING POWER TO DECIDE TO EITHER COLLABORATE OR IGNORE EACH OTHER. THAT'S ALL WITHIN THEIR CAPABILITY OF DOING. YOU DON'T NECESSARILY NEED A GOVERNING BODY TO SAY, OKAY, SCT, YOU HAVE TO TAKE THIS ACTION, CITY OF PETALUMA, YOU HAVE TO TAKE THIS ACTION. UM, THAT REALLY ISN'T NECESSARY. IT, IT CAN BE DONE BY COLLABORATION AND COOPERATION COMPLETELY. IN FACT, SOMETIMES I'LL SAY GOVERNANCE CAN GET IN THE WAY. YEAH. ANYTHING ELSE? SEEING NOTHING. THANK YOU VERY MUCH FOR REPRESE PRESENTERS TODAY. BEEN A GOOD CONVERSATION. WE ARE NOW ON TO [APPROVAL OF MINUTES] APPROVAL OF MINUTES FOR THE MEETING OF APRIL 11. WERE THERE ANY CORRECTIONS OR COMMENTS REGARDING THOSE DRAFT MINUTES? HEARING NONE, I THINK THE MINUTES ARE DEEMED APPROVED. MR. HALL, WE ARE DOWN TO YOU TO TALK ABOUT, [PUBLIC HEARINGS AND MATTERS FOR CONSIDERATION] UM, THE DECISION TO, UM, UH, EXTEND THE MV CONTRACT. THANK YOU, MR. CHAIR. I APPRECIATE IT. AND LET ME ALSO TAKE A MINUTE TO THANK ALL OF OUR GUESTS, UH, FOR JOINING US, TIM, KYLE AND DANA TO HAVE THIS GREAT DISCUSSION. SO THIS ITEM A, A QUICK QUESTION, JARED, ONE OF THE, UH, ONE OF THE SORT OF OUTSTANDING PIECES OF THIS WAS WHETHER OR NOT WE ARE GOING TO MAKE A PRESENTATION TO THE PETALUMA CITY COUNCIL DEPENDING ON WHAT THE, UH, WHAT THE GROUP THOUGHT. SO I'LL LEAVE THAT TO YOU TO, UH, ADMINISTRATE THAT, BUT I JUST WANTED TO PUT THAT OUT THERE, THAT THAT WAS SORT OF ONE OF THE ASKS THAT WE HAD TODAY. EXCELLENT. THANK YOU VERY MUCH, JIM. YOU'RE WELCOME. UM, SO THIS ITEM BEFORE YOU IS FOR THE CONTRACT RENEWAL OF THE, UM, MV TRANSPORTATION TRANSIT OPERATION, UM, SERVICE AGREEMENT THAT WE HAVE WITH THEM. AS YOU MAY RECALL, WE AWARDED THIS CONTRACT ABOUT SIX YEARS AGO TO MV AND IT'S A SEVEN YEAR AGREEMENT IN TOTAL. THERE IS A INITIAL FOUR YEAR BASE TERM FOR THE PROGRAM AND THEN THREE SINGLE YEAR OPTIONS. WE CAME BEFORE YOU APPROXIMATELY A YEAR AGO TO EXECUTE THE SECOND OF THOSE THIRD OPTIONS. THIS WOULD BE THE THIRD AND FINAL YEAR OF THAT CONTRACT. AND WE'RE PROPOSING THAT WE BOTH MILDLY AMEND THAT AGREEMENT FOR REASONS, UM, OUTLINED IN THE MEMO AND THEN ALSO, UM, ACCEPT AND ADOPT THAT FINAL AMENDMENT. IF WE DID SO, WE WOULD BE ENTERING THAT FINAL YEAR PERIOD WITH MV AND THEN WE WOULD BE DOING A NEW RFP AROUND APPROXIMATELY, UM, AUGUST OR SEPTEMBER OF 2024. IT'S A BIT OF A LONG PROCESS THAT TAKES A WHILE TO PLAY OUT GIVEN THE COMPLEXITY OF THE RFP WHEN YOU ALLOW FOR THINGS LIKE THE, UM, OPEN BIDDING PERIOD QUESTIONS AND ANSWERS BACK AND FORTH, UM, PRESENTATIONS, BEST AND FINAL OFFERS, THINGS ALONG THOSE LINES. BUT THIS WOULD BE OF ACCEPTED ENTERING THE FINAL YEAR WITH MV TRANSPORTATION OVER THE LIFE OF THE CONTRACT. WE'VE HAD, UM, YOU KNOW, DIFFICULT PERIODS AND THEN PERIODS THAT ARE, UM, GOING MORE SMOOTHLY. ONE OF THE MOST DIFFICULT PERIODS, AS YOU MAY RECALL, WAS COMING OUT OF THE COVID, UM, PANDEMIC. THAT WAS A VERY DIFFICULT TIME IN SEVERAL REGARDS. IT WAS VERY DIFFICULT TO GET RIDERS ON THE BUS. THERE WAS OBVIOUS SAFETY CONCERNS THAT THE PUBLIC HAD DURING THAT TIME. IT WAS ALSO VERY DIFFICULT TO GET MORE DRIVERS AND EMPLOYEES TO EVEN BE ABLE TO RUN THE SERVICE AS MUCH AS WE WANTED TO. SO ONE OF THE THINGS THAT WE DID DURING THAT TIME WHEN WE ADOPTED THE FIRST OF THE OPTION YEARS IS WE MODIFIED WAGES. AND SO WE INCREASED WAGES FOR SEVERAL OF THE POSITIONS, MOST NOTABLY BUS DRIVERS. AND SINCE THEN, ALL THE DIFFERENT CHANGES AND IMPROVEMENTS WE'VE MADE TO THE CONTRACT HAVE IMPROVED THE TRANSIT OPERATIONS. WE HAVE A FULL ARRAY OF DRIVERS GENERALLY RIGHT NOW, WE'RE NOT MISSING ANY TRIPS EXCEPT FOR ON A VERY UNUSUAL BASIS, THE ON-TIME PERFORMANCE AS IMPROVED QUITE A BIT. UH, WE HAVE A HIGH PERFORMING GENERAL MANAGER IN THE CONTRACT, SOMETHING THAT WAS VERY DIFFICULT FOR A LONG TIME PERIOD. AND THAT'S ACTUALLY ONE OF THE CHANGES THAT WE'RE PROPOSING TO MAKE HERE, IS ADJUST A COUPLE OF THE POSITIONS TO ADD A DISPATCH SUPERVISOR POSITION COMING FROM THE MAIN DISPATCH POSITION WOULD, UM, BE MODIFIED AND THEN A WAGE INCREASE FOR THE GENERAL MANAGER, WHICH HAS ALWAYS BEEN A DIFFICULT POSITION FOR US BOTH TO ATTRACT PEOPLE AND TO RETAIN THEM. THE GREAT THING OF HAVING A GREAT EMPLOYEE, A GREAT CONTRACTED GENERAL MANAGER, OTHER PEOPLE ALSO NOTICE THAT, AND THEY ALSO WANT TO GET THAT GREAT EMPLOYEE. SO WE'RE TRYING TO DO WHAT WE CAN TO KEEP 'EM ON BOARD, GIVEN HOW VITAL POSITION THAT IS AND THE IMPROVEMENTS WE REALLY HAVE SEEN OVER THE PAST, UM, YEAR PLUS DURING THIS TIME WITH US. AND SO THAT'S THE MAIN CHANGE. UM, OTHER CHANGES ARE THE, UM, INCREASES IN WAGES THAT WERE ALREADY BUILT [01:00:01] INTO THE CONTRACT. GENERALLY, WE, UM, HAD A 5% INCREASE IN WAGES, SO NONE OF THAT'S CHANGING BEYOND WHAT WAS ALREADY ADOPTED, BUT THOSE WAGES WILL BE INCREASING. SO FOR EXAMPLE, AN FY 24 DRIVER PAY RANGES START AT 26 51 FOR THE STARTING WAGE. THAT WOULD GO UP TO 27 84 STARTING IN JULY. UM, AND THAT PUTS US ON PAR COMPETITIVELY WITH NEARBY TRANSIT AGENCIES. SOMETHING ELSE THAT WAS VERY DIFFICULT FOR A LONG TIME BECAUSE WE HAD THE LOWEST WAGE OF ANY AGENCY. WHEN PEOPLE ARE OFF AND LOOKING FOR JOBS, THEY MAY GO AND SHOPPER OUT AT MULTIPLE AGENCIES TO SEE WHAT'S PAYING A BETTER WAGE. AND FORTUNATELY NOW WE ARE COMPETITIVE AND THIS WOULD KEEP US IN THAT AREA. UM, SO SIMILARLY, OUR MECHANIC, OUR DISPATCH WAGES WOULD ALSO GO UP AT THE SAME TIME. UM, AND WITH THAT, I'M HAPPY TO TAKE ANY QUESTIONS I HAVE. ARE THERE ANY QUESTIONS, MS. ABRAMS, FORGIVE ME IF I WAS ASLEEP AT THE WHEEL, BUT IS THIS THE FIRST TIME YOU'VE BROUGHT THIS TO OUR ATTENTION FOR FISCAL YEAR 25? SO THE AMENDMENT WAS APPROVED LAST YEAR THROUGH COUNCIL. THERE WAS AN INCREASED ITEM THAT WAS INCLUDED IN THE TRANSIT BUDGET THAT WAS BROUGHT BEFORE CITY COUNCIL AND RECENTLY APPROVED, ASSUMING SOME INCREASED COSTS IN CASE THIS CHANGE WAS APPROVED. BUT THERE HAS NOT YET BEEN ANYTHING BEFORE TAC REGARDING THE 25, UH, CONTRACT EXTENSION YET. OKAY. AND IF I UNDERSTAND CORRECTLY, THE 25, BECAUSE OF OUR FISCAL YEAR, THE, THE 2025 CONTRACT ACTUALLY BEGINS JULY ONE, CORRECT. 2024. AND SO WE'RE ADVISORY. SO WHATEVER WE SAY DOESN'T REALLY MATTER, BUT UM, IF WE WERE TO VOTE IT DOWN, THERE WOULD BE NO TIME TO DO ANYTHING ELSE BECAUSE JULY IS TWO WEEKS AWAY. CORRECT. YES. THAT WOULD MAKE IT QUITE DIFFICULT. WE WOULD BE LEFT SCRAMBLING TO FIND ANOTHER OPTION TO DO THAT. GENERALLY THE PREFERENCE WOULD BE TO HAVE MORE TIME AND BRING THIS A FEW MONTHS PRIOR. THAT WOULD BE OUR HOPE. IN PRIOR YEARS, UNFORTUNATELY, WE'VE BEEN A BIT BACK LOGGED AND HAVE NOT HAD THE OPPORTUNITY. I WAS GOING TO SAY, AS YOU KNOW, I'M JUST WRAPPING UP MY FIRST YEAR WITH THIS COMMITTEE. UM, BUT IT FEELS DISRESPECTFUL AND THAT I'M CLEARLY JUST A RUBBER STAMP PERSON BECAUSE I HAVE NO OPTION BUT TO SAY WE'RE IN A HECK OF A LOT OF TROUBLE 'CAUSE WE HAVE TWO WEEKS TO DO SOMETHING BIG. OR I JUST SAY YES, BUT I ACTUALLY PLAN TO ABSTAIN. SO BECAUSE OF THAT, I UNDERSTAND. UM, AND I WOULD JUST SAY A COUPLE POINTS WITH THAT. WE DID COME BEFORE THIS COMMITTEE, UM, TWICE WHEN WE DID THE RENEWALS. OF COURSE WE HAVE NEW MEMBERS ON HERE, SO LAST YEAR AND THE YEAR BEFORE, NOTHING FOR THE FY 25 OF COURSE, BUT IF CAME AND IS THE, THAT WE ENTER INTO THE NEW CYCLE TIME, I'M SORRY, BUT IF YOU COME AT THE SAME TIME EVERY YEAR, IT'S THE SAME PROBLEM. I UNDERSTAND. SO MY REAL REQUEST IS THAT YOU CHANGE THE TIMING IF YOU WANT US TO ACTUALLY SAY SOMETHING, COME TO US EARLIER. AND THAT IS THE HOPE. AND THAT'S ACTUALLY A GOOD POINT BECAUSE ONE OF THE THINGS THAT I WANTED TO PRESENT BEFORE THIS BOARD, WHEN WE'RE DOING THE OVERALL RFP FOR THE SERVICE, THE LAST TIME WE DID IT, WE HAD A MEMBER OF THIS BODY THAT SERVED ON THE SELECTION COMMITTEE FOR THAT CONTRACT. SO THAT'S SOMETHING THAT I ACTUALLY WANTED TO PUT FORTH TO THIS BODY TO SEE IF ANYONE WOULD HAVE ANY INTEREST IN THAT, BECAUSE THAT'S REALLY THE BIGGEST PIECE OF SELECTING A CONTRACTOR FOR WHAT MAY BE THE NEXT UP TO SEVEN YEARS POTENTIALLY. SO SIMILARLY, WHILE WE'RE GETTING I THINK QUESTIONS AND COMMENTS, IT WOULD BE GREAT TO HEAR IF ANYONE FROM THIS BODY IS INTERESTED IN HELPING TO SERVE ON THAT PROCESS AS WELL. AND SPEAKING OF THAT, IT ISN'T REALLY JUST THE SELECTION PROCESS, BUT IT'S WHAT SHOULD BE PUT IN THE ASK. RIGHT? MM-HMM. BECAUSE FOR EXAMPLE, I UNDERSTAND THAT HAVING SPACE FOR A SHOPPING CART ON THE BUS IS A CONTRACTUAL ISSUE THAT WE COULDN'T, THAT YOU COULDN'T JUST SAY YES, PEOPLE CAN BRING THEIR SHOPPING CARTS ON BECAUSE WE'VE, WE'RE GOING, WE'RE BUILDING NEW BUSES, WHICH I'VE LEARNED WE ACTUALLY HAVE A LOT OF OPTIONS TO BUILD THEM TO OUR OWN SPECIFICATIONS. AND I'VE ALSO LEARNED THAT THE BIG BUSES DON'T COST MUCH MORE THAN THE SMALL BUSES. SO THERE'S PLENTY OF ROOM FOR SHOPPING CARTS AND THINGS. AND THAT'S THE KIND OF THING THAT I, YOU KNOW, I DON'T WANNA GET THE AIN'T NO SHOPPING CARTS AND YOU HAVE TWO WEEKS TO PROVE IT, YOU KNOW? YEAH. YEAH. I WOULD SAY PART OF THAT PROCESS WHEN WE CONVENE THE STAFF, INCLUDING MEMBERS OF THIS BODY WANNA BE IN THAT PROCESS, THAT'LL START WITH FINALIZING THE SCOPE OF WORK THAT'S BID OUT. SO THAT'S A BIG PIECE OF IT IS THE SCOPE [01:05:01] OF WORK THAT GOES OUT FOR BID THAT THE VENDORS ARE REPLYING TO. THAT OBVIOUSLY SPEAKS TO THE SERVICE THEY'LL BE PROVIDING FOR SEVERAL YEARS DURING THE CONTRACT. SO IT'S A COMBINATION OF THINGS THAT ARE EXISTING POLICIES WE HAVE ON THE BOOKS, FOR EXAMPLE, WE ALREADY HAVE SPECIFIC LANGUAGE ABOUT SHOPPING CARTS AND WHAT SIZE AND HOW THEY'RE ALLOWED. I DON'T KNOW THAT WE WOULD BE GOING IN AND CHANGING ALL THOSE NECESSARILY. WE CAN IDENTIFY AND UPDATE THOSE THINGS AS NEEDED. BUT BEYOND THOSE TYPE OF CHANGES, WE STILL HAVE A LOT OF FLEXIBILITY IN CREATING THE SCOPE OF WORK FOR THAT BID BEFORE IT GOES OUT. AND I THINK THAT WOULD BE KIND OF THE FIRST PART OF THE DISCUSSION. THE FIRST MEETING WE WOULD HAVE IS LOOKING AT THAT SCOPE OF WORK, FINALIZING WHAT'S IN THERE BEFORE THAT GOES OUT TO BID. THANK YOU. OH, ARE THERE ANY OTHER QUESTIONS? I, I WILL SAY THAT I APPRECIATE WHAT MS. MS ABRA ABRAMS HAD TO SAY. I WAS GONNA MAKE A SIMILAR COMMENT ABOUT THIS FEELS LIKE IT'S COMING TO US TOO LATE. UM, YOU'VE HEARD THAT. AND IF WE COULD DO EARLIER IN THE FUTURE, IT WILL, IT WILL MAKE THIS COMMITTEE FEEL BETTER. SO THANK YOU FOR THAT. UH, YOU HAD RAISED THE POSSIBILITY OF A REPRESENTATIVE OF THIS BODY BEING ON THE BO UH, ON THE, THE AD HOC COMMITTEE FOR THE NEXT PER, UM, RFP. BUT THAT'S, THAT WAS JUST A ADVANCED WARNING OF THAT RIGHT. THAT YOU'RE NOT LOOKING FOR AN APPOINTMENT OF THAT PERSON TODAY. CORRECT. THERE'S NO OFFICIAL ASK AND I DON'T KNOW THAT THERE WOULD BE A FORMAL ASK. I WOULD JUST SAY MORE INFORMALLY, IF ANYONE HERE IS INTERESTED, PLEASE LET ME KNOW AND THEN I THINK WE CAN REVISIT IT AT OUR NEXT MEETING AND SAY WHO EXPRESSED THEIR INTEREST BASED ON THAT FINALIZED KIND OF THE LIST. WELL, AND YOU'LL HAVE SOME NEW MEMBERS NEXT TIME ALSO, SO. EXACTLY. SO IT WOULD BE A GOOD TIME, I WOULD SAY TO ASK THE QUESTION AGAIN IF ANY OF THOSE NEW MEMBERS WOULD BE INTERESTED. AND THEN SOME MEMBERS MAY POTENTIALLY BE LEAVING TAC AS WE KNOW AT THE TERM MM-HMM. . SO YEAH, I THINK THAT WOULD BE A GREAT MEETING TO REVISIT THE QUESTION. YEAH. DOES ANYBODY JUST WANT TO INFORMALLY NOTIFY MR. HALL AT THIS POINT THAT THEY'D BE INTERESTED IN SERVING ON THAT BODY? OH, GOOD LUCK JARED . WHAT I'LL ALSO DO IS I'LL PUT TOGETHER A, UH, BRIEF EMAIL AND I'LL SEND THAT TO EVERYONE HERE WITH A BIT MORE DESCRIPTION ON WHAT THE PROCESS IS, NUMBER OF MEETINGS, TIME COMMITMENT. I KNOW IT'S HARD TO SAY RIGHT NOW. UM, YES, I WANT TO DO IT AND I WANT TO COMMIT. SO HOPEFULLY THAT'LL GIVE EVERYONE MORE BACKGROUND AND MORE TIME TO CHEW IT OVER. OKAY. AND WE THEN DO HAVE AN ACTION ITEM IN FRONT OF US, WHICH IS RECOMMENDING TO THE COUNCIL THAT THEY DO APPROVE THE EXTENSION. DO I HEAR A MOTION OF THAT EXTENT? COMMITTEE MEMBER OR COUNCIL MEMBER? POST. K. THANK YOU. DO I HAVE A SECOND? I'LL SECOND. MR. QUINT. THANK YOU. UH, ANY FURTHER DISCUSSION? SEEING NONE, CAN WE DO A ROLL CALL? VOTE ABRAMS. ABSTAIN ALDEN? YES. COLE ROSS. YES. HEAL? YES. QUINT? YES. POST K? YES. THANK YOU. MOVING [COMMITTEE COMMENT] ON TO COMMITTEE COMMENT. MS. ABRAMS, YOU BEGAN A CONVERSATION REGARDING YOUR PUBLIC COMMENT EARLIER. WHY DON'T WE START WITH YOU TO CONTINUE THAT, UH, MS. ABRAMS, I WAS ABLE TO FIND THAT EMAIL AND I DO HAVE THE PHOTOS THAT YOU SENT IN BEFORE IF YOU'D LIKE, I COULD PULL THOSE UP ON THE SCREEN. THAT WOULD BE GREAT. ALRIGHT, SO, UM, I'VE GOT KIND OF THE TEXTURE IN THE PHOTOS. UH, LET ME KNOW WHAT YOU'D PREFER TO SEE THE FIRST PHOTO, PLEASE. OKAY. FOR THOSE OF YOU WHO ARE AT THE MEETING, I DISCUSSED HOW I HAD, UH, A BAD FALL. SO I WAS FULLY PRONE ON THE SIDEWALK. MS. ABRA, I COULD YOUR MIC. YEAH. FOR THOSE OF YOU WHO ARE AT THE, THE APRIL MEETING, I REPORTED A BAD FALL AT THIS BUS STOP. UM, AND I THOUGHT THAT IT WOULD BE EASIER TO UNDERSTAND IT WITH PHOTOS, BUT I DIDN'T GET THE PHOTOS IN, IN TIME FOR, FOR THE MEETING. SO THE BLUE BENCH AND THE SIGN THERE IS THE BUS STOP, AND YOU CAN SEE THAT THERE'S RED ALONG THE CURB NEXT TO THE STREET INDICATING NO PARKING FROM THE BUS STOP ALL THE WAY TO THE CORNER AS YOU LOOK DOWN TOWARDS THE INTERSECTION HAPPENS TO BE F THIS IS PET BOULEVARD SOUTH. LOOKING AT F STREET INTERSECTING, YOU SEE, UM, A SIGN, A COUPLE OF SIGNS AND A FIRE HYDRANT. YOU CAN ALSO SEE YELLOW AT THE END, WHICH INDICATES THAT THE, THE SIDEWALK [01:10:01] HAS PROBABLY RAMPED DOWN AND HAS THOSE CRUMBLY THINGS. UM, THAT'S ALL YOU SEE. UM, SO I WAS WAITING AT THE BUS STOP. I DID EXPECT AND HOPE THAT THE BUS STOP WOULD STOP APPROXIMATELY WHERE THE BLUE BENCH IS. ALL RIGHT. NOW, THE BUS DID NOT, THE BUS PULLED ALL THE WAY UP TO THE INTERSECTION. UH, SO I HAD TO HUSTLE UP TO GET TO THE BUS. AND NOW YOU HAVE TO IMAGINE THAT THERE'S A BUS RIGHT UP AGAINST THAT RED LINE. SO IT DID NOT FEEL COMFORTABLE OR SAFE TO WALK TO THE LEFT OF THE FIRE HYDRANT AND THE SIGN. SO I, I WALKED TO THE RIGHT OF IT. SO IF WE COULD SEE THE NEXT PHOTOGRAPH, PLEASE. NOW THIS IS STANDING IN F STREET LOOKING NORTH, UM, TOWARDS THE BUS STOP AND YOU'LL SEE WHAT YOU COULDN'T SEE, UM, BECAUSE IT'S JUST NOT VISIBLE, VISIBLE, BUT THERE'S QUITE A STEEP CURB BETWEEN THE RAMP AND, UH, THE PART OF THE SIDEWALK THAT WOULD BE NEXT TO THE BUS'S ENTRY DOOR. SO, AND OF COURSE, TO MAKE MATTERS WORSE, IT HAPPENED TO BE POURING RAIN, BUT IT WOULD STILL BE A RISK ANYWAY. UM, SO I'M HUSTLING AROUND AND I TRIPPED AND I FELL FLAT OUT IT WAS PAINFUL AND MY ARTIFICIAL KNEE IS NOT, STILL NOT THE SAME. BUT ANYWAY, MY COMMENTS ARE THAT FIRST OF ALL, THIS HIGH CURB NEEDED TO BE PAINTED YELLOW. I REPORTED THAT HERE. I ALSO DID REPORT IT TO THE RISK COMMITTEE AND I THINK IT WAS SIX OR SEVEN WEEKS, BUT IT WAS PAINTED YELLOW. 'CAUSE I, IT'S NOT THAT FAR. THAT'S WHY I WAS AT THE BUS STOP. IT WOULD BE A BUS STOP NOT THAT FAR FROM ME. UM, I HAD SUGGESTED THAT IF WE GO BACK TO THE FIRST PHOTO THAT, UM, A LINE PERPENDICULAR TO THE RED CURB, DOESN'T HAVE TO BE A BIG LINE, BUT A LINE BE PAINTED THERE THAT INDICATES BUS STOPS HERE. UM, THESE ARE USED IN MANY TRANSIT SITUATIONS. YOU KNOW, I'VE SEEN THEM IN MULTIPLE CITIES AND I WAS ACTUALLY CHATTING WITH A 40 YEAR RESIDENT OF PETALUMA AND SAID, OH YEAH, THEY JUST NEED TO PUT ONE OF THOSE LINES OUT. SO I DON'T THINK IT'S, BUT, UH, I UNDERSTAND FROM JARED THAT THAT MIGHT NOT BE POSSIBLE, BUT IT, IT SEEMS TO ME THAT IT'S A GOOD IDEA. ALL RIGHT. THAT'S JUST WANTED TO GIVE YOU THE VISUAL OF THE PROBLEM. I DON'T THINK THEY CAN MOVE THE HYDRANT, BUT THERE YOU GO. YEAH, I I I KNOW WE, WE GENERALLY DON'T RESPOND TO THESE CON TO THESE PUBLIC COMMENTS LIKE THIS, BUT I DO WANT TO SAY SOMETHING HERE. JARED, COULD YOU GO BACK TO THE PHOTO JUST BEFORE THIS? I, MS. ABRAMS IDEA OF PAINTING THE CURB IS ABSOLUTELY APPROPRIATE, BUT LET ME POINT OUT THAT NO MATTER WHAT YOU DO, YOU HAVE FAILED A DA IF YOU, BECAUSE THERE'S NO ROUTE FOR A WHEELCHAIR TO GET PAST THAT FIRE HYDRANT. SO THAT DOES, YOU KNOW, HER SOLUTION OF THE BUS STOPPING EARLIER IS APPROPRIATE. BUT THEN WHEN I GO INTO THE M-U-T-C-D, AND I APOLOGIZE FOR THE ACRONYM, BUT IT'S THE MANUAL FOR UNIFIED TRAFFIC CONTROL DEVICES. I DON'T FIND ANY STRIPING PATTERN THAT IS UNIVERSALLY ACKNOWLEDGED TO PICK A BUS STOP. SO I, I'M NOT REALLY SURE WHAT THE ANSWER THERE IS. I, I'M NOT THE EXPERT ON M-U-T-C-D. PERHAPS YOU CAN TALK WITH SOMEBODY AT PUBLIC WORKS, BUT I THINK WE HAVE A NEED AND WE DON'T HAVE A, A DEFINED PATH OR A DEFINED SOLUTION. SO ARE THERE ANY OTHER COMMENTS, MR. QUINT? SO I'M, I'M GRATEFUL YOU WEREN'T HURT MORE. THANK YOU. ME TOO. UM, SO HAVING, YOU KNOW, SOMEONE WHO WORKS IN BIG DISTRIBUTION CENTERS AND YOU KNOW, WHERE THERE'S PEOPLE NEXT TO MOVING EQUIPMENT, UM, YOU KNOW, IF YOU WERE TO WALK THROUGH, YOU KNOW, ANY, YOU KNOW, WAREHOUSE BIG DISTRIBUTION CENTER THAT IS, YOU KNOW, UH, COMPLIANT WITH OSHA, YOU KNOW, YOU SEE A LOT OF DIFFERENT MARKINGS THAT, YOU KNOW, HELP PEOPLE KNOW WHERE THEY NEED TO WALK SO THAT THEY DON'T, UM, UH, YOU KNOW, GET RUN OVER BY A FORKLIFT OR THAT KIND OF, UH, AGAIN, OFF TANGENT HERE, BUT MY POINT IS, UM, ANYTIME IN THOSE ENVIRONMENTS WHERE YOU HAVE AN ACCIDENT, UH, WHETHER SMALL OR MAJOR, UH, PEOPLE GET TOGETHER AND THEY TALK ABOUT IT AND THEY FIGURE OUT ALL, WELL, WHAT'S THE ROOT CAUSE OF [01:15:01] THIS? AND, UH, AND THEN THEY, THEY PUT SOME, YOU KNOW, THEY TALK TO THE PEOPLE THAT WORK THERE, UM, AND, UH, YOU KNOW, THEY DO SOME FOLLOW UP SAFETY TRAINING. AND, UM, AND I'M JUST WONDERING IF, YOU KNOW, IN, IN THIS PARTICULAR CASE, HAS THAT TAKEN PLACE? AND IF NOT, KEN, AND IN, IN TERMS OF WHAT WOULD, I'M CURIOUS TO KNOW WHAT THE, YOU KNOW, WHAT'S THE NORMAL PROTOCOL FOR, YOU KNOW, HOW ARE OUR DRIVERS TRAINED? OUR OPERATORS TRAINED TO KNOW WHERE TO STOP IN, IN A CASE LIKE THIS? SURE, YEAH. THANKS FOR THE QUESTIONS. SO IN THIS CASE, WE ACTUALLY DID HAVE THAT CONVERSATION. AND SO TRANSIT STAFF WORKED ON IT TOGETHER. UM, CARLY AND I DID ALONG WITH THE OPERATOR, AND WE SPOKE WITH OTHER PUBLIC ENGINEER, PUBLIC WORKS AND ENGINEERING STAFF, INCLUDING THE CITY ENGINEER TO SEE WHAT IMPROVEMENTS CAN BE MADE. AND ACTUALLY AS A RESULT OF THAT, WE DID A WORK ORDER TO MAKE IMPROVEMENTS IN SOME OF THE CHANGES THAT, UM, COMMITTEE MEMBER, UM, ABRAMS REQUESTED THERE. CARLY, WOULD YOU LIKE TO SPEAK A BIT MORE TO THAT CHANGE ORDER? YEAH, OF COURSE. SO, UM, WE PUT TOGETHER A WORK ORDER TO MAKE THREE SEPARATE CHANGES TO THIS STOP. THE FIRST ONE, AS YOU KNOW, WE PAINTED THAT CURB YELLOW, UM, SO IT'S MORE VISIBLE. AND THEN WE ALSO NOTICED, AS YOU GUYS MENTIONED, UM, IT'S NOT EASY TO DEPLOY A RAMP FOR A PERSON WITH A WHEELCHAIR TO GET ON. SO WHAT WE DID WAS WE ACTUALLY EXTENDED THE RED CURB. UM, I DON'T KNOW IF THERE'S A GOOD PICTURE TO KIND OF SHOW, BUT BASICALLY THERE'S JUST MORE ROOM FOR THE BUS TO GET IN. AND WE MOVED, UM, THERE'S A YIELD SIGN KIND OF RIGHT BY THE FIRE HYDRANT, AND WE MOVED THAT CLOSER TO THE FIRE HYDRANT SO THERE WOULD BE EVEN MORE ROOM FOR THE BUS TO PULL IN, UM, AND DEPLOY THE RAMP AND FOR EVERYONE TO BOARD. AND I BELIEVE ALL THOSE CHANGES HAVE BEEN MADE AND SO THEY'VE COMPLETED THAT WORK ORDER. EACH STOP CAN BE A BIT UNIQUE. WE HAVE STANDARDS FOR HOW WE DESIGN STOPS AND WE'RE BUS DRIVERS STOP. UH, WE'VE BEEN WORKING OVER TIME TO MAKE ALL THE STOPS MORE CONSISTENT FOR A REASON. GENERALLY YOU WOULD WANT THE BUS STOP SIGN LIKE YOU CAN SEE HERE, TO BE NEAR THE FRONT OF THE STOP AND THE DRIVERS ARE INSTRUCTED TO TRY TO BRING THE FRONT BUMPER OF THE BUS TO WHERE THAT BUS STOP FLAG IS. AND AS A RESULT, WE TRY TO PLACE THE FLAG WHERE WE WANT THE BUS TO BE PLACED FOR THOSE REASONS. SO IT'S AS EASY TO BOARD AS POSSIBLE. IN THIS CASE, THERE WAS A FEW KIND OF ELEMENTS THAT WERE PUT IN WHEN THIS, UM, INTERSECTION WAS MODIFIED A FEW YEARS AGO BY THE CITY, SUCH AS THIS CROSSING SIGN, THE YIELD TO PEDESTRIAN SIGN, WHICH MADE IT A BIT MORE DIFFICULT BECAUSE WHEN THE BUSES PULL UP, IT WOULD IDEALLY BE OPEN THE FRONT DOOR AROUND THERE. UM, THAT WOULD BE KIND OF THE IDEAL LOCATION BEFORE THE HYDRANTS TO, UM, CHAIR ALDEN'S POINTS. THIS AREA HERE BETWEEN THE, UM, END OF THE INTERSECTION AND THE FIRE HYDRANT IS NOT A ACCESSIBLE, IF YOU DID GET OFF IN A WHEELCHAIR, YOU WOULDN'T BE ABLE TO TRAVERSE THROUGH THAT AREA. SO THAT'S NOT AN AREA WHERE THE BUS WOULD OR SHOULD STOP. THAT'S NOT, NOT WHERE WE INSTRUCT THEM TO DO IT. WE WOULD GENERALLY TELL THEM TO DO IT BEFORE THE HYDRANT WHERE THE SIGN IS. SO ONE OF THE PIECES THAT WE DID IS WE MOVED THE SIGN SO THAT THE BUS CAN PULL UP CLOSER AND THE FRONT BUMPER WOULD BE ABOUT HERE, WHERE THEY COULD DEPLOY ALL THE RAMPS AND THINGS LIKE THAT SAFELY AND HAVE A DA STANDARDS. UM, SO THAT CHANGE WAS MADE. WE LOOKED AT DOING THE STOP BAR IN THE STREET, BUT IN TERMS OF SIGNAGE AND STRIPING, THAT WASN'T THE CITY. SOMETHING THE CITY TECHNICALLY DOES IS IT COULD BE CONFUSING FOR CARS GOING DOWN THE STREETS, BUT WE'RE GONNA LOOK AT DOING ONE ON THE PAVEMENT. SO AT LEAST THE BUS DRIVERS KNOW WHAT IT IS WITHOUT CONFUSING KIND OF OTHER PEOPLE. SO IT'S A COMBINATION OF THINGS LIKE CARLY SAID, SMALL THINGS THAT'LL HOPEFULLY IMPROVE THE STOP BETWEEN EXTENDING THE RED CURB FURTHER BACK SO THE BUS CAN STOP FURTHER BACK AND FURTHER AWAY FROM THE HYDRANT. AND THEN MOVING THIS SIGN RIGHT HERE, THE YIELD OF PEDESTRIAN SIGN SO THAT THE BUS CAN STOP THERE MORE EASILY. AND THEN THE LAST PIECE WAS ON THE, UM, UNPAINTED SURFACE HERE THAT WAS ALSO PAINTED YELLOW. SO IT'LL LOOK MORE SIMILAR TO WHAT YOU SEE IN THIS PHOTO, WHICH IS GENERALLY THE CITY STANDARD AND ONE ADDITIONAL SAFETY MEASURE TO MAKE IT MORE VISIBLE TO SEE THAT KIND OF A CURB OR STEP UP SO IT'S NOT, NOT AS MUCH OF A TRIPPING HAZARD. SO ALL OF THOSE IMPROVEMENTS HAVE BEEN MADE, HOPEFULLY THAT VERY MUCH IMPROVES THE STOP, BUT I WOULD ENCOURAGE, YOU KNOW, PEOPLE TO TAKE A LOOK, SEE IF THAT, UM, DID IT, UM, COMMITTEE MEMBER ABRAMS, I'D BE CURIOUS TO GET YOUR THOUGHTS IF YOU'VE HAD A CHANCE TO LOOK OR IF YOU WANT TO GO OUT IN THE FIELD TO TAKE A LOOK AT IT, LET ME KNOW AND WE CAN TAKE A LOOK TO SEE IF YOU FEEL THAT SATISFACTORILY IMPROVES EVERYTHING. YES, TOM WILL TELL. I I DIDN'T, I DON'T QUITE UNDERSTAND. I DON'T UNDERSTAND HOW MOVING THE SIGN CLOSER TO THE HYDRANT, YOU KNOW, WHICH IS CLOSER TO F STREET, ENCOURAGES THE BUS TO STOP CLOSER TO THE BUS STOP, WHICH IS AWAY FROM F STREET. I I WAS, I [01:20:01] WAS JUST CONFUSED BY THAT. UM, SO IT GIVES THEM MORE ROOM TO LIKE DEPLOY THE RAMP AND LIKE STOP AT THE RIGHT PLACE SO EVERYONE CAN FORWARD IF THAT. I DON'T THINK I'M EXPLAINING IT VERY WELL. I'M SORRY. UM, YOU DO UNDERSTAND THAT THE BUS THAT STOPPED FOR ME DIDN'T FEEL ANY, THAT HE LACKED ROOM. HE PULLED THE FRONT OF HIS BUS WAS RIGHT AT F STREET, LIKE AT THE FIRE HYDRANT PAST THE FIRE HYDRANT PAST THE FIRE, YEAH. SO WE EXTENDED THE RED CURB BACK MORE SO HE'LL BE ABLE, THE BUS DRIVER WILL BE ABLE TO STOP LIKE FURTHER UP BY THE BUS STOP. AND PART OF IT I WOULD SAY TOO IS THE DRIVER EDUCATION COMPONENT THAT WE DID. SO IN ADDITION, WE TALKED TO THE DRIVERS TO INSTRUCT THEM FOR THIS PARTICULAR STOP, DON'T STOP IN THIS AREA PAST THE HYDRANTS AND THIS LITTLE KIND OF NO MAN'S LAND AREA THAT'S NOT EASY ACCESSIBLE, STOP PRIOR TO IT SO THAT YOU CAN PULL THE, DEPLOY THE RAMP AND IT'S SO EASY TO BOARDS, UH, LEVEL. OKAY, THANK YOU. SO YEAH, FOR THANK YOU FOR CLARITY, SORRY, BUT FOR CLARITY, UM, IS, AND, AND IT'S HARD TO TELL FROM THE PICTURES THAT WE HAVE HERE, UH, BUT I'M INFERRING FROM THE CONVERSATION THAT THERE WASN'T ENOUGH ROOM FOR LIKE THE BUS PHYSICALLY DIDN'T HAVE ENOUGH RED LINE SPACE TO STOP, BE UP AGAINST THE CURB AND HAVE THE FRONT OF THE BUS AT THE, AT THE BUS STOP SIGN. IS THAT CORRECT? THAT IS COMPLETELY INCORRECT. THE, THE RED MARKING GOES QUITE ALREADY BEFORE WHAT YOU'VE DONE WENT QUITE A BIT FURTHER NORTH. AND I THINK WHAT HAPPENED IS THAT WE HAD THIS BIG LONG RED MARKING THAT SAID, BUS STOP, DON'T PARK HERE. AND THEN WE HAD THIS ADDITIONAL RED MARKING THAT SAID, FIRE HYDRANT DON'T PARK HERE. BUT THE BUS DRIVER DIDN'T READ THE FINE PRINT, HE JUST WENT TO THE END OF THE RED. SO DID ANYBODY, AND THAT'S WHAT I'M TRYING TO GET IS TO SAY THESE ARE, THESE ARE TWO DIFFERENT, DON'T PARK HERES, AND I WOULD SAY ACTUALLY EXTENDING THAT, SORRY, EXTENDING THAT RED CURB ACTUALLY WAS HELPFUL IN THAT CASE BECAUSE IN THIS LOCATION WHAT HAPPENS IS THERE'S A ROW OF PARKING AND THE BUS HAS TO GO PAST THE PARKING BEFORE IT PULLS INTO THE SPOTS. I KNOW IT'S KINDA HARD TO VISUALIZE. AND THIS SPOT, THIS STOP IS NOT ONLY SERVED BY US BY GOLDEN GATE TRANSIT AS WELL, AND THERE BUS CAN BE 45 FOOT REGIONAL COACHES, WHICH MAKES IT EVEN HARDER. AND WHEN BUSES PULL IN, THEY DON'T HAVE THE ABILITY TO BOTH PULL PAST IT AND THEN BACK UP. THEY HAVE TO HIT IT ON THE FIRST PASS. AND SO WHEREAS YOU COULD DO THAT, BUT THAT PUTS YOU LEVEL TO THE CURB. SO YOU DON'T WANT THE BUS OFF THE CURB TOO MUCH. YOU WANT IT NICE AND FLUSH. SO IT CAN BE, UM, KIND OF PARALLEL BOARDING WITH OUR BUSES THAT GENERALLY KIND OF WORKED, BUT YOU WOULD BE DEPLOYING THE DOOR AND THE RAMP WHERE THIS CROSSING SIGN WAS BY THE TIME THEY GOT LEVEL AND WITH A REGIONAL COACH IT WAS EVEN HARDER BECAUSE THAT'S A 45 FOOT BUS EVEN HARDER TO CLEAR THAT PARKING SPOT. SO IT WAS BOTH FOR OUR BENEFIT AND ALSO GOLDEN GATES WHY WE DID THAT. SO WHAT I HEAR YOU SAY, SO WHAT I'M HEARING YOU SAY IS THAT IN THIS PARTICULAR CASE, THE BUS DIDN'T HAVE ENOUGH ROOM TO PULL UP AGAINST THE CURB, BE PARALLEL WITH THE CURB AND BE CLOSE ENOUGH TO THE CURB, UH, TO DEPLOY THE RAMP UNTIL THEY'RE REALLY SORT OF UP AGAINST THE, THE, YOU KNOW, CROSS HERE SIGN BASICALLY. YEAH, IT'S A COMBINATION OF THAT AND THE SIGN BEING IN THE WRONG PLACE. THAT WASN'T HELPFUL. BUT YEAH, BY DOING ALL THOSE IMPROVEMENTS YEAH, I TO IMPROVE THAT SITUATION FOR THOSE REASONS. OKAY. HAVE WE, UM, LIKE I'M JUST CURIOUS LIKE HOW MUCH OF AN ISSUE THIS IS IN OTHER PLACES. LIKE IS THIS, UH, YOU KNOW, IS THIS AN OPPORTUNITY FOR US TO LEARN AND GET BETTER? ARE THERE OTHER, UM, YOU KNOW, DO WE, DO WE HAVE A MAP OF ALL OF THE BUS STOPS WITH SORT OF A VISUAL OF WHAT THEY LOOK LIKE SO THAT THIS ISN'T, I MEAN HONESTLY I'M THINKING OF THE LIABILITY FOR THE CITY WE'RE UM, YOU KNOW, IT SEEMS LIKE YOU KNOW THIS, UH, YOU KNOW, AS FOR THE CITY, WE'RE LUCKY WE'RE NOT GETTING SUED OVER IT. AND UM, YOU KNOW, AND I JUST WANNA MAKE SURE THAT WE'RE USING THIS AS A, AS A, AS A LEARNING OPPORTUNITY TO, YOU KNOW, LOOK AT THE REST OF OUR BUS STOPS IS TO UNDERSTAND DO WE HAVE THIS PROBLEM ELSEWHERE? YEAH. SO ONE OF THE PROJECTS WE HAVE ON OUR, UM, WORK PLAN FOR FY 25, SORRY, YEAH, FY 25 [01:25:01] IS TO IMPROVE OUR BUS STOP STANDARDS. THAT'S A PROJECT THAT, UH, CARLY'S WORKING ON AND LEADING. IT CAN BE A FAIRLY TECHNICAL THING, BUT IT'S THINGS LOOKING AT STANDARD BUS STOP DESIGNS AND IT SAYS WHAT ARE THE SIZES AND DIMENSIONS OF THEM? WHERE DO YOU PLACE THE BUS STOP POST? WHERE DO YOU PLACE BENCHES AND SHELTERS? AND WHAT THAT DOES IS IT HELPS YOU STANDARDIZE THE STOPS AND MAKE SURE THAT THEY'RE ALL A D ACCESSIBLE AND CONSISTENT THROUGHOUT THE CITY. IN THE PAST, OVER DECADES PAST IN THE CITY, THAT HASN'T NECESSARILY BEEN DONE. WE'VE BEEN TRYING TO DO THAT AND IMPROVING IT OVER SEVERAL YEARS. BUT THERE IS A LARGE ARRAY OF DIFFERENT TYPES OF STOPS THROUGHOUT THE CITIES. IN SOME LOCATIONS THEY WORK FAIRLY WELL, ESPECIALLY THE ONES THAT ARE MORE OPEN, MORE SPREAD OUT, MORE RESIDENTIAL AND KIND OF SUBURBAN. IT'S HARDER IN PLACES THAT ARE DENSER WHERE SPACES REALLY OUT OF PREMIUM SAY IN DOWNTOWN BECAUSE WHAT THAT MAY MEAN IN A CASE LIKE THIS, WHEN WE EXTENDED THE RED CURB, YOU HAD TO TAKE A PARKING SPACE AND OBVIOUSLY PEOPLE HIGHLY VALUE THOSE PARKING SPACES. TRANSIT IS ONE OF THE PRIORITIZED USES WE WANT TO DO, BUT IT'S ALWAYS ONE OF THE ITEMS YOU'RE LOOKING AT DOWNTOWN, ESPECIALLY WHEN THERE'S PARKING THERE. IT ALWAYS BECOMES A CONVERSATION WITH US AND OTHER STAKEHOLDERS LIKE THE DOWNTOWN ASSOCIATION, LIKE BUSINESSES NEARBY. THAT'S AN EXAMPLE OF A CONVERSATION WE'VE BEEN HAVING THIS WEEK. UH, WE'VE BEEN MEETING WITH THE DOWNTOWN ASSOCIATION FOR OUR MICRO TRANSIT SERVICE POTENTIALLY TAKING OUT A PARKING SPOT. SO THAT HAS A GOOD LOCATION KIND OF NEAR PUTNAM PLAZA. WELL I THINK WE ALL KNOW PUTNAM PLAZA HIGHLY IN DEMAND. A LOT OF PEOPLE GO THROUGH THERE. PEOPLE WOULD SAY THAT THE PARKING IS OUT OF PREMIUM THERE, BUT IF YOU WANNA SERVE AND SERVE IT WELL TRANSIT, YOU NEED TO HAVE A STOP THERE. SO THAT'S SOME OF THE TRADE OFF. IF YOU'RE TALKING MORE ALONG MAYBE MARIA DRIVE, CINEMA MOUNTAIN PARKWAY, IT WORKS A BIT BETTER BECAUSE YOU HAVE MORE SPACE OVERALL SO YOU CAN TAKE UP THAT SPACE A BIT MORE AND YOU HAVE MORE FLEXIBILITY WITH WHERE YOU CAN PUT YOUR STOPS NEAR SIDE VERSUS FAR SIDE OF AN INTERSECTION. IT'S ESPECIALLY DIFFICULT CERTAIN AREAS, BUT I THINK THROUGH DOING THINGS LIKE UPDATING THOSE BUS STOP STANDARDS AND THEN SUBSEQUENTLY IMPROVING THE BAD STOPS OVER TIME, WHICH WE DO HAVE NOTED ON OUR INVENTORY, THAT'S KIND OF HOW WE ADDRESS IT. KIND OF A LONG-TERM APPROACH, WHICH, HOW MANY BUS STOPS DO WE HAVE? HARLEY, WOULD YOU LIKE TO TAKE THAT ? YOU GOT IT. I MEAN, JUST ROUND OVER A HUNDRED. DOES THAT SOUND? I BELIEVE A LITTLE OVER 150 FOR MY LAST LOOK. ALL RIGHT. AND WE HAVE AN INVENTORY OF THEM. AND IN THAT INVENTORY HAVE HAS STAFF IDENTIFIED WHICH ONES ARE PROBLEMATIC. YEAH, SO WHAT WE DO IS WE GO THROUGH AND WE DO AN INVENTORY AND IT'S ALL ELECTRONIC AND GI IS MM-HMM . AND IT HAS ABOUT 30 COLUMNS OF WHAT WE'RE LOOKING AT. THERE'S THINGS LIKE, IS THE STOP UP TO A DA MODERN ACCESSIBLE STANDARDS? THAT'S ONE OF THE CRITERIA WE LOOK AT THE FIXTURES THAT ARE AT THE STOP, IS IT JUST A STICK IN THE CONCRETE OR DOES IT HAVE BENCHES? DOES IT HAVE SHELTERS? WE PROVIDE A RATING BASED ON WHAT'S AT THE STOP. WE PROVIDE A SEPARATE RATING FOR THE QUALITY OF WHAT'S AT IT. YOU MAY HAVE A SHELTER AND A BENCH, BUT WHAT IF THEY'RE FAILING 20 YEARS OLD AND THEY'RE OBSOLETE? THAT DOESN'T DO YOU MUCH GOOD. AND SO THAT'S ANOTHER COLUMN. AND THEN ONCE WE DO THAT THROUGHOUT THE CITY, WE GO THROUGH AND WE CREATE SHORTLISTS OF THE STOPS THAT WE WANNA IMPROVE. SO WE, WHEN WE HAVE FUNDING LIKE THE MONEY INCLUDED IN THE CURRENT FISCAL YEAR BUDGET FOR DOING BUS STOP IMPROVEMENTS, WE JUMP TO THAT LIST AND WE START AS A PRIORITY GOING DOWN THAT WITH KIND OF THE STOPS MOST IN NEED THROUGH A COMBINATION OF THINGS LIKE IT DOESN'T HAVE A DA ACCESSIBILITY, IT NEEDS TO SHELTER, IT'S HIGH RIDERSHIP. AND WE START MAKING IMPROVEMENTS YEAR BY YEAR TO IMPROVE THOSE LOCATIONS. SURE. YOU KNOW, MY THOUGHT IS IN GENERAL WITH THIS PARTICULAR ISSUE, UM, IT SEEMS LIKE THERE ARE, YOU KNOW, SOME THINGS THAT WERE, YOU WERE ABLE TO DO TO MAKE THIS STOP, UM, LESS PROBLEMATIC. AND IN THIS PARTICULAR CASE, IF THAT BUS UM, IF BUSES ROUTINELY STOPPED UP NEAR THE INTERSECTION, THAT'S A REALLY PROBLEMATIC AREA AND IT SOUNDS LIKE YOU WERE ABLE TO ADDRESS THAT WITH SOME FAIRLY LOW COST SOLUTIONS. AND UM, AND I WOULD JUST ENCOURAGE, UH, YOU KNOW, STAFF TO BE LOOKING FOR, YOU KNOW, IF WE'VE GOT OTHER PROBLEMATIC AREAS, OTHER PROBLEMATIC STOPS LIKE THAT WE SHOULD BE DOING, WE SHOULD MAKE SURE THAT WE'RE, UH, YOU KNOW, PICKING THE LOW HANGING FRUIT AND ADDRESSING THOSE ISSUES THAT WE CAN. OKAY. YEAH. YEAH, I WOULD SAY THAT'S VERY MUCH KIND OF THE PLAN. THE COST EFFECTIVENESS AND THE EASE AND LOW HANGING FRUIT IS ALWAYS KIND OF ONE OF THE BIG PRIORITIES. [01:30:01] AND IT WAS VERY HELPFUL IN THIS CASE TO ACTUALLY HEAR THE COMMENTS, SEE THE PHOTOS. WE, AS MUCH AS WE LOOK AT THE BUS STOPS AND WE'RE TOUCHING THEM ON A DAILY, WEEKLY BASIS, IT'S ALWAYS VERY HELPFUL TO HEAR FROM THE USERS BECAUSE WE'LL NEVER HAVE THE SAME LEVEL OF INTERACTION, ESPECIALLY DURING DIFFERENT TIMES OF DAY, DIFFERENT CONDITIONS, LIKE I BELIEVE IT WAS RAINING THAT DAY. EVEN THOSE THINGS CAN HAVE AN IMPACT ON IT. SO IT'S VERY MUCH HELPFUL TO HEAR FROM THE PUBLIC IF THEY DO SEE ANY OF THOSE AREAS THAT HELPS US FLAG THEM AND FURTHER EMPHASIZE THEM FOR IMPROVEMENTS. OKAY. GREAT CONVERSATION. THANK YOU. UH, ONE, ONE OH MS. ABRAMS, PLEASE. UM, IT'S GREAT THAT YOU HAVE THE LIST OF YOUR BUS STOPS AND INFORMATION ABOUT THE, THE PHYSICAL LAYOUT, BUT IT WOULD BE A GOOD ADDITION I THINK, TO HAVE A SAFETY COLUMN, YOU KNOW, THAT JUST HAS ANYBODY ASSESSED THIS FOR SAFETY? AND WE COULD START WITH JUST NO IN ALL OF THEM. 'CAUSE YOU HAVE TO START SOMEPLACE AND THEN AS YOU GO THEN YOU, THEY CAN START BEING YES AND PRETTY SOON THEY'LL ALL, THEY'LL ALL HAVE BEEN ASSESSED. SO YEAH, THAT'S A GREAT THOUGHT. UH, WE'RE ACTUALLY HIRING A TRANSIT INTERN, BE WORKING WITH US THIS SUMMER AND ONE OF THE PROJECTS THEY'LL BE WORKING ON WITH CARLY IS UPDATING THE BUS STOP INVENTORY. SO WE'RE TAKING A FRESH LOOK AT WHAT'S IN THERE, THE CRITERIA, THE COLUMNS. SO WE'LL DEFINITELY TAKE A LOOK AT THAT TO MAKE SURE THAT'S INTEGRATED WITH IT. OKAY. OTHER COMMITTEE COMMENTS? I'LL START AT, UH, THE END WITH MR. QUINT. ANY, ANY OTHER THINGS TO RAISE? OKAY, MS. HILL? NOTHING. MS. ABRAMS, ANYTHING ELSE? COUNCIL MEMBER SKE, MS. RO. OKAY, I'M JUST GONNA SAY TWO QUICK THINGS. I KNOW WE'RE RUNNING LATE ON TIME. THERE IS A NEW BOOK OUT CALLED WHEN DRIVING ISN'T AN OPTION. UH, THE AUTHOR IS ANNA ZI, Z-I-V-A-R-T-S. IT HAS TO, SHE WAS BORN WITH A CONGENITAL CONDITION THAT SHE'S NOT BLIND BUT SHE'S NOT CAPABLE OF GETTING A LICENSE. SHE HAS A SON WITH THE SAME CONDITION. SO SHE HAS DUG DEEP INTO HOW TRANSIT WORKS, HOW GETTING TO THE TRANSIT STOP WORKS, THINGS THAT YOU THINK MIGHT WORK BUT DON'T WORK AS EFFECTIVELY. THERE WAS AN HOUR AND A HALF, UH, WEBINAR I WATCHED THIS MORNING WITH HER AND TWO TRAFFIC ENGINEERS FROM, OR ONE TRAFFIC ENGINEER, ONE ASSISTANT CITY MANAGER IN MICHIGAN. I THOUGHT IT WAS WELL DONE. ANYBODY WANTS THAT? THEY'LL LINK TO THAT. EMAIL ME, I'LL BE HAPPY TO GET IT TO YOU. AND THEN ALSO THIS WILL BE MY LAST MEETING ON THIS, UH, THIS BOARD, THIS COMMITTEE. THANK YOU FOR THE REST OF YOU FOR YOUR PARTICIPATION AND SUPPORT OVER THE YEARS. BEST OF LUCK IN THE FUTURE. THAT BRINGS [STAFF COMMENT] US TO THE TRANSIT MANAGERS REPORT. MR. HALL, BACK TO YOU. THANK YOU AGAIN, MR. CHAIR. SO, UH, JUST SOME OF THE HIGHLIGHT FROM THE TRANSIT MANAGERS REPORT. WE'RE CONTINUING TO SEE AN INCREASE IN RIDERSHIP, ESPECIALLY ON THE FIXED DROUGHT SERVICE, WHICH IS GREAT FOR APRIL, 2024 COMPARED TO THE, SAY, MONTH, YEAR PRIOR AS A 47% INCREASE. AND SO ONE OF THE BIG ELEMENTS BEHIND THAT HAS BEEN THE K THROUGH 12 FAIR FREE PROGRAM. OF COURSE, WE'RE CONTINUING TO SEE INCREASED RIDERSHIP FROM THAT. IT'LL BE VERY INTERESTING TO SEE HOW THE RIDERSHIP INCREASES FURTHER AS WE LAUNCH FAIR FREE CITYWIDE OVERALL, UM, AROUND JULY, WHICH WE'LL TALK ABOUT IN JUST A MOMENT, BUT ALSO CONTINUE TO TRACK THOSE TRENDS TO SEE HOW THAT IMPACTS RIDERSHIP AS WELL. UM, FIXED DROP BUSES, WE'RE FINALIZING THE SPECS FOR THOSE, BUILD THE BUILDS OF THOSE AND STILL ON TRACK FOR HAVING THOSE ARRIVE NEXT FEBRUARY. SO WE'RE VERY MUCH LOOKING FORWARD TO THOSE ELEMENTS. UM, BUS STOP IMPROVEMENTS. THIS WAS ITEM THAT CAME BEFORE ATTACK A FEW YEARS AGO. UM, SOME PEOPLE MAY REMEMBER, BUT IT WAS APPROVED BY, UM, BOTH THIS ENTITY AND THEN COUNSEL TO PURCHASE SOME BUS STOP FIXTURES THAT WERE INSTALLED AT A COUPLE OF OUR MAJOR SCHOOL STOPS, KINDA WORTH JUNIOR HIGH SCHOOL AND CASA GRANDE HIGH SCHOOL. SO WE ACTUALLY WORKED WITH THE SCHOOLS IN THE DISTRICT ON THAT PROJECT, BOTH TO GET, UM, FUNDING FROM THEM WAS A JOINT FUNDED PROJECT. AND THEN WE WORKED WITH THEM FOR THE DESIGN OF THOSE ELEMENTS AND WE INSTALLED EVERYTHING, UM, ABOUT A MONTH AGO AT THOSE SCHOOLS. SO I'D ENCOURAGE EVERYONE TO GO BY. UM, THESE ONES ARE A BIT UNIQUE IN THAT PER THE REQUEST TO THE SCHOOLS, THEY DIDN'T HAVE BACK WALLS OR SIDEWALLS TO CUT DOWN ON KIND OF GRAFFITI AND VANDALISM. THE SHELTERS ARE BIGGER THAN THE TYPICAL SHELTER. WE ADDED MORE SEATING THAN YOU TYPICALLY WOULD AT A BUS STOP AND THE BENCHES WERE CUSTOMIZED SO THEY SAY THE NAME OF EACH SCHOOL ON THE BACK OF 'EM. SO WE'RE REALLY, UM, EXCITED FOR THAT PROGRAM. HOPEFULLY YOU ADD ANOTHER THING THAT HELPS TO INCREASE RIDERSHIP AT THE SCHOOLS. UM, AND WITH THAT I'M HAPPY TO PASS IT OFF TO MARIA TO SEE IF SHE'D LIKE TO UPDATE US ON A COUPLE OF ITEMS. SURE. WHAT DO YOU WANNA BE UPDATED ON? I'M LIKE, THERE'S SO MANY FUN THINGS. UM, MICRO TRANSIT OR FAIR FREE. WHAT DO YOU WANT ME TO GO WITH FIRST? ABOUT A LITTLE BOTH. ALL RIGHT, I LOVE IT. WELL, FAIR FREE IS COMING TOGETHER WONDERFULLY. AS YOU MAY RECALL, IT'S [01:35:01] GOING TO BE EFFECTIVE JULY 1ST. THAT WAS IN COORDINATION WITH CLIPPER BECAUSE WE WANTED TO MAKE SURE THE FAIR WAS INTEGRATED INTO THEIR SYSTEM SO THAT NO ONE ACCIDENTALLY TAGGING ON WOULD GET CHARGED A FAIR. AND THEY ONLY DO THEIR UPDATES. I FORGET HOW OFTEN, BUT IT'S NOT OFTEN. SO WE, WE COORDINATED THAT WAY. UM, RIGHT NOW WE'RE FINALIZING THE, UM, ARTWORK THAT'S GONNA BE ON THE SIDE OF THE BUS. SO IT'S SPLASHY, IT'S BIG, IT'S BOLD, IT'S YELLOW BECAUSE YELLOW STANDS OUT. SO IF YOU DON'T LIKE IT, JUST DON'T TELL ME. UM, BUT WHAT'S NICE ABOUT IT IS IT REALLY IS GONNA DRAW TENSION. THE GOAL OF IT IS TO REALLY JUST SAY, HEY, IT'S FREE. JUST SHOW UP AND GO. BECAUSE WE'RE CONCERNED THAT SOME PEOPLE WILL ASSUME THERE'S A CARD NEEDED, THERE'S CHANGE NEEDED AN APPLICATION BECAUSE THAT'S THE STANDARD. SO THE GRAPHIC IS, WHICH I IS INCLUDED, UM, A SMALL SNIPPET OF IT, ALTHOUGH IT'S GONNA BE MUCH BIGGER AND BOLDER ON THE SIDE, SHOW UP AND GO ANY WAY YOU, UM, COME. IT'S FREE. SO HOPEFULLY, AND WE INCLUDED SPANISH IN THERE AS WELL. UM, HOPEFULLY THAT'LL GET THE MESSAGE ACROSS. IT'LL ALSO BE INCLUDED, UH, IN THESE NEXT TWO WEEKS WILL BE A PRESS RELEASE, UM, FLYERS TO COMMUNITY MEMBERS AS WELL AS TALKING POINTS WITH, SO IF THEY WANNA SHARE ON SOCIAL MEDIA, IF THEY WANNA SHARE ON NEWSLETTERS, WE'LL HAVE IMAGES TO SHARE. BUT IT'S A PRETTY SIMPLE MESSAGE. IT'S FREE GET ON. UM, WHAT I'VE NOTICED IN TABLING IS THAT A LOT OF THE QUESTIONS TEND TO REVOLVE AROUND HOW ARE WE PAYING FOR IT. I THINK THERE IS AN EDUCATION PIECE BECAUSE PEOPLE ASSUME THAT WE OPERATE BASED ON WHAT GOES IN THE FAIR BOX. UM, AS UH, JARED HAS REPORTED IN THE PAST, IT'S, IT'S NOT A LARGE IMPROVEMENT WE'VE TALKED ABOUT. UM, SO WE'RE THINKING OF FUN, UNIQUE WAYS TO LET PEOPLE KNOW, LIKE, NO, IT'S NOT THAT MUCH MONEY. UM, AND ACTUALLY THE COST OF PROCESSING THE MONEY IS, IS EVEN HELPING OFFSET. SO WE'RE EXCITED TO GET IN FRONT OF THOSE, BUT I DO SUSPECT WE'LL GET A LOT OF COMMENTS OF WHY ARE YOU USING THAT MONEY THERE, ET CETERA. SO IT'S KIND OF PAR FOR THE COURSE. LET ME THINK. I'LL PAUSE THERE IF THERE ARE ANY QUESTIONS ON FAIR FREE. I WANT, I'M TRYING TO MAKE IT QUICK 'CAUSE I KNOW WE ARE RUNNING OUT ON TIME. ANY QUESTIONS ON FAIR FREE. IT'S FREE. COME HANG OUT. UM, THEN THE NEXT IS MICRO TRANSIT, UH, WHICH AS YOU KNOW, WE'VE ALREADY BEEN ENGAGED WITH THE, UM, THE SOFTWARE AS A SERVICE VIA, UM, THEY'RE, THEY'VE DONE SO MANY LAUNCHES. THEY'RE LIKE THE NUMBER ONE LAUNCH, YOU KNOW, IN TERMS OF MICRO TRANSIT. SO I HAD WORKED WITH THEM IN I THINK IT WAS 2017. IT'S REALLY NEAT TO BE WORKING THEM WITH THEM AGAIN BECAUSE THEY'RE EVEN MORE STREAMLINED. UM, THEY'VE PUT US TO TASK, WE'VE DONE SEVERAL WORKSHOPS WITH THEM. EACH WORKSHOP IS KIND OF FOCUSED ON A DIFFERENT ASPECT. THE RIDER EXPERIENCE, THE DRIVER EXPERIENCE. IN THESE MEETINGS WE SET PARAMETERS SUCH AS HOW LONG DO YOU WANT SOMEBODY TO WAIT, YOU KNOW, HOW MANY DETOURS? AND BY A DETOUR THEY MEAN HOW MANY TIMES WHEN I GOT ON THE BUS IS THIS BUS GONNA POTENTIALLY GO TO PICK UP MULTIPLE PEOPLE? UM, AND IT'S KIND OF A LITTLE BIT OF A GAME, RIGHT? WE'RE TRYING TO FIGURE OUT WHAT'S THE SWEET SPOT THAT'S GONNA WORK FOR FOLKS. UM, WE ARE FINALIZING THE, THE ZONE. UM, CARLY HAS DONE A GREAT JOB WORKING WITH THE, THE MAPS AND MAKING SURE THAT WE'RE, YOU KNOW, WE'RE OPERATING IN AN AREA THAT WE'LL MAKE SURE OUR RIDE TIMES AREN'T REALLY LONG, BUT THAT WE'RE ALSO COVERING ENOUGH LIKE RESIDENTIAL AND A, A GOOD SWATH OF DIFFERENT DEMOGRAPHICS, WHICH IS WHAT I'VE TALKED ABOUT IN THE PAST. SO I REALLY WANNA CONTINUE TO REITERATE, THIS IS A DEMONSTRATION PROJECT, RIGHT? THIS, THIS IS REALLY FOR, FOR MICRO TRANSITS A SAMPLE TO SEE IF THIS IS EVEN SOMETHING THE COMMUNITY WANTS. UM, BEEN. SO WE'VE DONE A, THOSE WORKSHOPS. WE'VE ALSO SENT AN EMAIL TO THE AD HOC GROUP TO MEET AGAIN TO KIND OF GET THEM UP TO SPEED ON WHERE WE ARE IN MORE DETAIL AND ALSO OFFER A HUGE THANK YOU BECAUSE THEIR, THEIR WORK WAS INVALUABLE AND LIKE GETTING US UP TO SPEED ON WHAT OUR COMMUNITY NEEDS. UH, AS JARED MENTIONED, WE'RE WORKING ON IDENTIFYING SOME SPOTS FOR EASY PICKUP AND DROP OFF TO AVOID EXACTLY UM, WHAT MS. ABRAS HAVE ENCOUNTERED. THE IDEA OF MICRO FRIENDS IS THAT YOU COULD YOU, WHEREVER YOU ARE, IT COMES TO YOU, RIGHT? BUT AS WE KNOW, IF WE HAVE, IF A FRIEND CALLED US IN DOWNTOWN, RIGHT? UM, IN FRONT OF THE BOOKSTORE, THEY MAY NOT BE ABLE TO PICK US UP EVEN IF THEY WERE JUST IN THEIR OWN CAR. SO WE WANTED TO ALLOCATE PLACES THAT WE COULD SAY NO, WE KNOW WE WILL HAVE A SPACE FOR OUR VEHICLE. SO THAT'S WHAT WE'RE WORKING WITH RIGHT NOW. SO OUR MOST CONGESTED AREA WOULD OBVIOUSLY BE THAT DOWNTOWN AREA. I MIGHT ASK YOU FOR HELP ON THE STREETS 'CAUSE I'M NOT STILL NOT GRADE ON THAT, BUT, UM, SO CURRENTLY WE'LL BE STOPPING AT UM, AMY'S ON THE SIDE ON WESTERN. I THINK IT'S WESTERN. YEAH, YEAH, THAT'S OKAY. I WON'T PUT YOU ON THE SPOT. ON THE SIDE OF, UM, ON, IN THE SIDE OF AMY'S WE'LL BE USING THE PET, THE MARKET AND THEN UM, PUTNAM PLAZA. WE'RE HOPEFUL TO FIGURE OUT A PLATE, WHICH IS STARBUCKS AND SO THAT AREA AS WELL. AND I THINK THAT WILL GIVE ENOUGH FOR THAT DOWNTOWN AREA. THEN UM, THE REST WILL BE CORNER TO CORNER. SO, UM, I'M TRYING TO THINK OF WHAT ELSE I COULD UPDATE YOU ON. IT'S GOING WELL. WE'VE ALSO BEEN WORKING WITH THE BRANDING TEAM ON THIS TOO, SO THAT'S EXCITING. THAT'S PROBABLY GONNA TAKE A LITTLE MORE TIME, BUT I WANT TO TAKE MORE TIME. I DON'T WANNA RUSH THAT PART. UM, AND SO WE HAVE UM, [01:40:01] GONE INTO CONTRACT WITH A GROUP CALLED, I DON'T REMEMBER THEIR NAME, BUT I KNOW THE DESIGNER'S NAME IS AQ. IT'S A, IT'S, WE'RE LOOKING TO MAKE SOMETHING A LITTLE MORE EDGY, RIGHT? THIS IS, I DON'T WANT IT TO LOOK LIKE THE BUS, I WANT IT TO LOOK LIKE SOMETHING DIFFERENT. SO WE PICKED A VERY EDGY DESIGNER WHO WORKS OUT OF OAKLAND, UM, AND WE JUST MET WITH HIM THIS MORNING ACTUALLY TO KIND OF TALK ABOUT THE VIBE OF THE, OF THE BUS. SO WE'RE REALLY EXCITED. UM, ALSO HAD A MEETING WITH, UH, THE DOWNTOWN ASSOCIATION MARIE, UM, TO, TO TALK ABOUT WHAT ARE THE WAYS WE CAN DO SOME REALLY GREAT POSITIVE OUTREACH WITH THE DOWNTOWN BUSINESSES, ESPECIALLY THEIR EMPLOYEES BECAUSE I THINK THEY'LL BE ONE OF OUR FIRST, UM, USERS, UM, OF IT BECAUSE THEY'RE THE ONES THAT ARE PLAYING THE CAR SHUFFLE WITH EVERY TWO HOURS MOVING THEIR CARS. I'VE DONE A LITTLE OUTREACH ALREADY TALKING TO THEM, JUST ANECDOTALLY 'CAUSE I'M ALWAYS CURIOUS LIKE, WOULD YOU USE IT? AND SO FAR I'VE GOTTEN A LOT OF, YEAH THAT IS THAT REALLY A THING THAT'S GONNA COME LIKE YEAH, IT IS. SO IT'S NEAT TO KIND OF BUILD THAT EXCITEMENT ON BOOTS, BOOTS ON THE GROUND KIND OF LEVEL. SO I WILL SLOW DOWN, STOP, PAUSE AND ASK IF THERE ARE QUESTIONS ABOUT MICROT TRANSIT. YEAH. MIKE, PLEASE CAN YOU EXPLAIN THE PROCESS? IS IT AN APP LONG OR DO YOU USE YOUR PHONE AND CALL? UM, WHAT IS IT PART OF FAIR FREE? GREAT QUESTIONS AND I KNOW IT WAS A WHILE. I THINK IT WAS IN JANUARY WHEN WE PRESENTED. SO IT'S BEEN A WHILE ON THIS AND THERE WAS A LOT IN THAT PARTICULAR CONTENT. UM, AND I'LL, I WILL COME BACK AGAIN WITH MORE. I JUST WANNA MAKE SURE THAT, YOU KNOW, THIS ISN'T THE LAST TIME BUT WE, IT IS AN APP BASED, SO VERY SIMILAR TO UBER, LYFT, OR DOORDASH EVEN WHERE YOU CAN REQUEST YOUR PICKUP BECAUSE WE HAVE A ZONE OF ONLY ABOUT TWO MILES. IF YOU'RE NOT IN THAT ZONE, IT'S VERY CLEAR YOU'RE NOT IN IT. WHEN YOU PULL IT UP, IT'LL KIND OF PIN YOU WHERE YOU ARE. AND SO YOU'LL KNOW, OKAY, THIS IS WHERE I HAVE TO GO. UM, AND THEN YOU REQUEST WHERE YOU WANNA BE PICKED UP AND DROPPED OFF IT, IT WILL GIVE YOU A RIDE PRESENTATION. SO, HEY, WE CAN COME GET YOU IN 30 MINUTES OR WE CAN COME AND GET YOU IN FIVE 'CAUSE WE'RE AROUND THE CORNER. AT THAT POINT YOU HAVE AN OPTION TO SAY, YEAH, THAT SOUNDS GREAT, OR NO, THAT'S WAY TOO SOON. 'CAUSE THAT, THAT HAPPENS AND WILL HAPPEN INITIALLY. UM, AND THEN WHAT WHAT HAPPENS IS THE PERSON WILL GET THAT ETA WILL GET UPDATES AND WHEN THEY'RE THE NEXT TRIP THEY'LL ACTUALLY GET TO START MONITORING THEIR BUS. SO THEY'LL GET TO WATCH IT DRIVE, UM, AND THEN THIS WILL ALLOW THEM TO KIND OF STAND UP, GATHER THEIR THINGS, BUT THEY REALLY ARE FULLY AWARE OF WHERE THAT VEHICLE IS. AND THAT'S ONE OF THE REASONS WHY I REALLY WANNA BE NEAR STARBUCKS BECAUSE I FEEL LIKE THAT'S A GOOD KIND OF HANGOUT AREA WITH THOSE LAST MINUTE ITEMS. YOU COULD GRAB IN 15 MINUTES, HOP IN THE TOY STORE, MAYBE GET A COFFEE, WHAT HAVE YOU. UM, AND I THINK IT'D BE GOOD FOR THE DOWNTOWN BUSINESSES. IT WILL HAVE A CALL IN OPTION. BUT I ALWAYS LIKE TO BE REALLY CLEAR THAT CALL AN OPTION LOSES SOME OF THE FUNCTIONALITY, RIGHT? BECAUSE YOU'LL CALL INTO OUR DISPATCH, BUT YOU WON'T GET TO SEE WHERE THE BUS IS. SO YOU WOULD HAVE TO CALL BACK TO SAY, OKAY, IS IT STILL ON TIME? UM, AND THAT CAN LEAD TO SOME FRUSTRATION, BUT I THINK, UM, IT DOES WORK. IT'S JUST YOU LOSE SOME OF THE FUNCTIONALITY. THIS THE THIRD PARTY QUESTION WAS YES, IT WILL BE FAIR FREE AS WELL. THAT'S AMAZING. I KNOW. YEAH, IT REALLY IS. OTHER QUESTIONS ABOUT MICRO OR FAIR FREE? ANYTHING ELSE? OKAY. AND DOES THAT BRING IT BACK TO YOU, MR. HALL, DO YOU HAVE ANYTHING ELSE? YES, PLEASE. A COUPLE QUICK MORE THINGS, MR. CHAIR. SO, UM, AS WE KNOW, THE SONOMA MARIN FAIR IS COMING BACK AGAIN JUNE 20TH TO JUNE 23RD. THE THEME THIS YEAR IS COWABUNGA. SO WE ENCOURAGE PEOPLE TO GO OUT AND GO TO THE FAIR AND WE'LL BE RUNNING FAIR FREE DURING THAT TIME. SO A LITTLE APPETIZER OF THE FAIR FREE SYSTEM, WHICH WILL BE STARTING JULY 1ST. SO PLEASE GET OUT THERE, GO TO THE FAIR AND RIDE THE BUS. AND THEN ONE LAST ITEM AS YOU REFERENCED, UH, MR. CHAIR. UM, THE TERMS ON THE TRANSIT ADVISORY COMMITTEE WILL BE ENDING FOR SOME PEOPLE AND SOME PEOPLE THEY'RE ELIGIBLE TO APPLY FOR NEW TERMS. SO WE HOPE TO HAVE SOME PEOPLE BACK WITH US. BUT, UM, THE CITY PROVIDED THE CERTIFICATES OF APPRECIATION FOR EVERYONE WHO SERVED ON COMMITTEES. EVEN THOUGH THOSE, UM, FOLKS MAY HAVE ANOTHER TERM ELIGIBLE, THEY STILL GET ONE OF THESE NOW FOR EACH TERM THAT THEY SERVE. SO ANYONE WHOSE TERM IS ENDING RIGHT NOW, WE HAVE ONE OF THESE INCLUDING ONE FOR YOU, MR. CHAIR. SO IF YOU CAN PASS THAT ONE DOWN PLEASE. WE HAVE ONE FOR A COMMITTEE MEMBER. UH, QUINT. THANK YOU. AND THEN WE HAVE A THIRD ONE FOR MR. KAGEN, COMMITTEE MEMBER KAGEN, WHO ISN'T WITH US TODAY, BUT I'LL PROVIDE THAT TO HIM. UM, THANKS EVERYONE FOR, UM, THEIR TERMS OF SERVICE. UM, IT REALLY MEANS A LOT TO HAVE YOUR INPUT TO HAVE YOU SERVE ON THIS COMMITTEE. IT REALLY HELPS TO REVITALIZE TRANSIT IN THE CITY. SO WE APPRECIATE ALL THE WORK THAT YOU DO AND LOOK FORWARD TO WORKING WITH YOU MORE IN THE FUTURE AND, UM, HAVING SOME NEW MEMBERS ON THIS GROUP THE NEXT TIME WE CONVENE MOST LIKELY. AND SO THAT, WITH THAT MR. CHAIR, I'M DONE. OKAY. WHICH I THINK MEANS WE ARE DONE ALSO, [01:45:01] THE MEETING IS ADJOURNED AT 5:50 PM THANK YOU. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.